Talent Supply Chain Specialist

Cognizant; Ciudad Juárez; Híbrido; MXN 300.000 - 540.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Descripción de la vacante

Cognizant, a global leader in digital services, seeks a Talent Management Operations Analyst for a hybrid role. You will streamline learning and talent processes, develop Excel-based reports, and support data quality, reporting, and stakeholder insights across global teams while ensuring compliance.

You will administer Sum Total platforms, configure learning programs, and partner with HR and analytics to deliver actionable workforce insights and continuous improvement in talent programs.

Formación

• Proven hands-on experience with advanced MS Excel (lookups pivot tables data validation)
• Strong proficiency in MS Office to create structured documents and reports
• Practical experience with Sum Total talent management platform (course setup, user management, reporting)
• 5–8 years in HR operations, learning management, or talent administration in large-scale environments
• Ability to translate HR requirements into clear system configurations and reporting structures
• Analytical thinker with attention to data quality and reliability
• Excellent written and verbal communication for global stakeholders in a hybrid setting

Responsabilidades

• Drive end-to-end administration of the Sum Total platform to ensure reliable learning and talent processes across the organization
• Configure learning programs and talent workflows by updating catalogs, assignments, and rules in Sum Total
• Develop MS Excel-based reports and dashboards to transform talent data into actionable insights for HR partners
• Analyze completion rates, skill development, and usage metrics to identify trends and risks in talent programs
• Gather requirements for new learning initiatives and translate them into Sum Total configurations and schedules
• Maintain data quality through reconciliations, validations, and corrections using MS Office tools
• Prepare process documentation and quick help materials to enable consistent system usage
• Coordinate day-to-day issue resolution by tracking incidents and implementing fixes
• Support audits by providing evidence of completions and talent records via Excel reports
• Design efficient Excel templates and macros to automate recurring tasks
• Partner with analytics and HR operations to align talent metrics and reporting standards
• Contribute to continuous improvement by incorporating learner/manager feedback into Sum Total changes
• Communicate program launches and deadlines clearly through well-formatted MS Office materials

Conocimientos

Advanced Excel

Pivot Tables

Data validation

Lookups

Macros

Herramientas

Sum Total

MS Office

Descripción del empleo

We're hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant

Job summary

This hybrid corporate role focuses on talent management operations and analytics using MS Office MS Excel and Sum Total talent management platform for a multinational organization. The professional will streamline learning and talent processes optimize data quality and reporting support business stakeholders with insights and ensure smooth day to day system usage across global teams while maintaining high compliance and operational standards.

Responsibilities

• Drive end to end administration of the Sum Total talent management platform to ensure reliable learning and talent processes for all business units across the multinational organization.
• Manage configuration of learning programs and talent workflows by updating catalogs assignments and rules in Sum Total so that employees have timely access to required development opportunities.
• Develop detailed MS Excel based reports and dashboards that transform raw talent and learning data into actionable insights for business stakeholders and HR partners.
• Analyze completion rates skill development progress and usage metrics through structured MS Excel models to highlight trends risks and improvement opportunities in talent programs.
• Collaborate with HR and functional teams to gather requirements for new learning initiatives and translate them into precise system setups and schedules in Sum Total.
• Maintain high data quality in talent systems by performing regular reconciliations validations and corrections using MS Office tools to support accurate reporting and compliance.
• Prepare clear process documentation reference guides and quick help materials in MS Office formats to enable consistent usage of talent systems by global users.
• Coordinate day to day issue resolution for system users by tracking incidents identifying root causes and implementing sustainable fixes that improve user satisfaction.
• Support audit and compliance activities by providing evidence of learning completions certification status and talent records through well structured MS Excel reports.
• Optimize recurring administrative tasks by designing efficient MS Excel templates and macros that reduce manual effort and increase process reliability.
• Partner with analytics and HR operations teams to align talent metrics and reporting standards so that leadership receives coherent views of workforce development outcomes.
• Contribute to continuous improvement initiatives by evaluating feedback from learners and managers and proposing concrete enhancements to Sum Total configurations and workflows.
• Ensure effective communication of program launches changes and deadlines through well formatted MS Office materials that help employees understand expectations and benefits.

Qualifications

• Possess proven hands on experience in advanced MS Excel including lookups pivot tables data validation and basic automation to manage complex talent datasets.
• Demonstrate strong proficiency in MS Office productivity tools to create structured documents presentations and communication materials for diverse corporate audiences.
• Bring practical experience working with Sum Total talent management or similar enterprise learning platforms including course setup user management and reporting.
• Show solid background of five to eight years in corporate roles focused on HR operations learning management or talent administration within a large scale environment.
• Exhibit ability to interpret business and HR requirements and convert them into clear system configurations process flows and reporting structures.
• Apply analytical thinking and attention to detail to validate data identify inconsistencies and propose remediation steps that enhance decision making reliability.
• Display effective written and verbal communication skills that support collaboration with HR partners business managers and global stakeholders in a hybrid work setting.