Talent Acquisition Lead — Mexico City (Hybrid)

Umbrella BPO; Ciudad de México; Hybrid; MXN 420,000 - 600,000; Full time

Benefits offered by this job

Hybrid work model

Training and professional development

Growth and career advancement

Competitive salary and bonuses

Job summary

Umbrella BPO in Mexico City is seeking a Recruitment Specialist to build and scale a local team. The role is hybrid, combining remote work with Mexico City in-office requirements.

You will lead end-to-end recruitment, develop strategy, and enhance employer brand while collaborating with internal teams and clients. The position requires 3+ years in recruitment, fluency in Spanish and English, and strong knowledge of local hiring channels.

Qualifications

• Fluent in Spanish and English.
• 3+ years of recruitment experience.
• Experience recruiting at scale, esp. for customer support/BPO.
• Knowledge of local hiring channels and platforms.
• Excellent communication and interpersonal skills.

Responsibilities

• Develop localized recruitment strategies to attract candidates.
• Manage end-to-end hiring process from posting to onboarding.
• Build a strong candidate pipeline for current and future roles.
• Collaborate with internal teams and hiring managers.
• Represent Umbrella BPO at local job fairs and networking events.
• Ensure compliance with local labor laws and maintain recruitment records.

Skills

Bilingual Spanish/English

Strong communication

Recruitment at scale

Stakeholder collaboration

Tools

ATS platforms

Job description

Umbrella BPO in Mexico City is seeking a Recruitment Specialist to build and scale a local team. The role is hybrid, combining remote work with Mexico City in-office requirements.

You will lead end-to-end recruitment, develop strategy, and enhance employer brand while collaborating with internal teams and clients. The position requires 3+ years in recruitment, fluency in Spanish and English, and strong knowledge of local hiring channels.