T&E Platform Deployment Specialist – Mobile Expenses

Genpact; Monterrey; Presencial; MXN 554.016 - 831.024; Jornada completa

Descripción de la vacante

A leading technology services company in Monterrey is seeking a Platform Specialist to ensure the deployment of their Global Business Platform. The ideal candidate has a Bachelor's degree in Accounting and several years of experience in Finance/Accounting in an SSC/BPO environment. This full-time role involves stakeholder management and process improvement, contributing to finance-related efficiencies.

Formación

• 4-6 years of experience in Finance/Accounting in SSC/BPO environment.
• 3-4 years of experience in mobile expenses audit and payments.
• Strong analytical and conceptual thinking skills.

Responsabilidades

• Ensure deployment of the Global Business Platform.
• Assist in change impact analysis execution.
• Develop and coordinate communication materials.

Conocimientos

Process oriented thinking

Stakeholder management

Training and Change management

Process improvement

Educación

Bachelor's degree in Accounting or related studies

Herramientas

SAP ERP

Descripción del empleo

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At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting‑edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Job Description:

Responsibilities:

• Ensure the deployment of the Global Business Platform.
• Assist in performing As Is analysis during Solution Identification phase.
• Collect required information for the Change Impact analysis and facilitate impact analysis execution and resolution. Assist in successfully closing gaps between “as is” and “to be” situation.
• Provide expert knowledge of the subject area and the project methodology.
• Write and review level 5 Standard Operation Procedures (SOPs).
• Support development of User Acceptance Test (UAT) scenarios and test scripts.
• Support and coordinate User Access Testing (UAT).
• Develop and coordinate communication materials related to New Ways of Working.
• Identify training needs and conduct trainings for end users.
• Provide inputs for Toll Gate decks (milestones). Log risks and issues that appear during configuration, training or other activities and follow through on resolution of those issues.
• Perform analysis during Ramp‑up phase and propose corrective actions.
• Identify improvement opportunities and integrate best practices for future resolution.
• Capture lessons learned and best practices from each implementation and integrate them into future impact resolution/improvement roadmaps.
• Ensure adequate hand over to Business as Usual (BAU) after Stabilization phase.

Minimum required Skills:

• Functional skills: Process (end-to-end) oriented thinking, planning and organization skills, analytical and conceptual thinking.
• Stakeholder management skills: managing different stakeholder groups across Functions and Operating Companies with communication skills.
• Training and Change management skills: conducting trainings, developing training materials and supporting change to new ways of working.
• Process improvement skills: problem solving and analytical skills for identifying and contributing to process improvements.

Specific Functional Skills:

• Bachelor’s degree in Accounting or other related studies (Finance or Management Accounting or Management Information Systems)
• At least 4-6 years of experience in Finance/Accounting in SSC/BPO environment.
• At least 3-4 years of experience in mobile expenses audit, consolidation and payments of such expenses.
• Familiarity with SAP ERP.

Seniority level

Associate

Employment type

Full‑time

Job function

Finance

Industries

Food and Beverage Services

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