System Engineer – Azure Admin, Cloud & M365

Genpact; Región Centro; Presencial; MXN 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

Genpact is seeking a System Engineer - Azure Admin to oversee multi-cloud operations across Microsoft 365, AWS, and Azure. You will manage domain controllers, app servers, SQL servers, and patching cycles, while splitting time between on-prem and cloud environments.

The role requires hands-on Windows and Linux administration, PowerShell automation, and bilingual English/Spanish communication. Strong preference for migration experience to Intune/Ninja and modern patching tools.

Formación

• 5–8 years of cloud and Microsoft platform administration experience.
• Hands-on with Azure and AWS.
• Strong M365 administration: Exchange Online, Teams, policy mgmt.

Responsabilidades

• Manage MS 365: Exchange Online, Teams, CoPilot; tenant config and health checks.
• Admin AWS footprint: Route 53, EC2, VPC, RDS; domain controllers and app servers.
• Manage Azure footprint: IaaS, Azure SQL, governance, patching.
• Build and maintain standardised server images; patching with SCCM, Ninja/Intune.

Conocimientos

Azure admin

AWS admin

M365 admin

Entra ID

PowerShell

Patch management

Server images

Windows Server

Linux admin

Bilingual EN/ES

IaC: Terraform

Dynamics 365

Educación

Bachelor's degree in CS/IT/Engineering

AWS Certified (SysOps/SA) (desirable)

Herramientas

NinjaOne

Intune

Boomi

Terraform

Descripción del empleo

At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

TThe System Engineer - Azure Admin, Cloud & M365 is a broad multi-cloud and productivity platform role spanning Microsoft 365 services, the AWS footprint supporting Kanpak, the Azure estate, and enterprise patching operations across both cloud and on-premise compute. The role combines platform administration with policy definition, image management and patch compliance.

Key Responsibilities

Microsoft 365

• Configuration, management and operations of M365 products and services, including Exchange Online, Teams and CoPilot.
• Configuration, management and operations of the AWS environment supporting KanPak, covering domain controllers, application servers, web servers and SQL servers.
• Management of the wider AWS footprint, predominantly AWS services including Route 53.
• Management of the Azure footprint, including SQL Server used for Dynamics 365 reporting.

Platform Operations & Patching

• Creation of server images.
• Policy definition and configuration.
• Patching operations using Ninja and SCCM - application patching via Ninja, base OS patching via SCCM.
• Management of on-premise Windows compute infrastructure.
• Management of Linux environments running Boomi.
• There is currently no single-pane monitoring dashboard across the estate.
• LogicMonitor is not integrated with the cloud footprint; email and text alerting is in place.
• THE CLIENT wants to move away from SCCM. The successful candidate is expected to contribute to that transition, likely toward Intune and Ninja as the primary patching and endpoint management tooling.
• Scope boundary: the Client Services team retains responsibility for packaging, imaging, scan guns, iPads, loaner devices and Windows 11 updates. This role does not own end-user device support.

Required Skills & Experience †

• 5-8 years of experience in cloud and Microsoft platform administration, with genuine hands- on exposure to both Azure and AWS.
• Strong Microsoft 365 administration skills across Exchange Online and Teams, including tenant configuration, policy management and service health troubleshooting.
• Working experience with Microsoft Entra ID: identity configuration, conditional access, application registration and hybrid identity.
• Practical AWS administration experience covering EC2, VPC networking, Route 53 and RDS or self-managed SQL on EC2.
• Azure administration experience including IaaS, Azure SQL and resource governance.
• Demonstrated experience with enterprise patch management using SCCM and a modern alternative such as NinjaOne or Intune.
• Experience building and maintaining standardised server images.
• Windows Server administration at an expert level, plus working Linux administration capability.
• Strong PowerShell scripting skills for automation of provisioning, patching and reporting.
• Professional working proficiency in English and Spanish.

Preferred Qualifications †

• Experience migrating from SCCM to Intune in an enterprise environment.
• Exposure to Microsoft CoPilot deployment, licensing and governance.
• Familiarity with Boomi as an integration platform, or comparable iPaaS tooling on Linux.
• Experience with monitoring platform consolidation and integrating cloud telemetry into a single dashboard.
• Exposure to Dynamics 365 reporting architecture.
• Infrastructure-as-code capability (Terraform, ARM/Bicep or CloudFormation).

Education & Certifications †

• Bachelor's degree in Computer Science, Information Technology, Engineering or a related discipline.
• AWS Certified SysOps Administrator or Solutions Architect Associate (desirable).

• Lead AI-first transformation - Build and scale AI solutions that redefine industries
• Make an impact - Drive change for global enterprises and solve business challenges that matter
• Accelerate your career-Gain hands- on experience, world- class training, mentorship, and AI certifications to advance your skills
• Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast- moving workplace
• Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.