Sr. Engineer - Infrastructure Services S 4B

EDM S. DE RL DE CV; Nuevo México; Híbrido; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

Genpact is seeking a Sr. Engineer - Infrastructure Services to manage multi-cloud platforms, including Azure, AWS, and M365, plus on-premise compute. The role covers patching, image management, policy configuration, and hybrid identity governance.

The candidate will participate in on-call rotations and support during off-hours for critical incidents, with a strong emphasis on automation via PowerShell scripting.

Formación

• Hands-on Azure and AWS administration across multi-cloud environments.

Responsabilidades

• Key Microsoft 365 - Configuration, management and operations of M365 products and services.

Conocimientos

Azure Admin

AWS Admin

M365 Admin

PowerShell

English C1

Spanish C1

Educación

Bachelor's - Computer Engineering

Bachelor's - Database Management

Bachelor's - Information Systems

Bachelor's - Information Technology

Bachelor's - Network Engineering

Herramientas

AWS Certified Solutions Architect - Professional

CISSP

CCNP

NinjaRMM

Intune

Descripción del empleo

Sr. Engineer - Infrastructure Services S

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting‑edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description Responsibilities

The Sr. Engineer - Infrascruture Services – Azure Admin, Cloud & M365 is a broad multi-cloud and productivity platform role spanning Microsoft 365 services, AWS footprint support, the Azure estate, and enterprise patching operations across both cloud and on‑premise compute. The role combines platform administration with policy definition, image management and patch compliance.

• Key Microsoft 365 - Configuration, management and operations of M365 products and services, including Exchange Online, Teams and CoPilot.
• AWS (12–15 production VMs) - Configuration, management and operations of the AWS environment, covering domain controllers, application servers, web servers and SQL servers.
• Management of the wider AWS footprint, predominantly AWS services including Route 53.
• Azure - Management of the Azure footprint, including SQL Server used for Dynamics 365 reporting.
• Platform Operations & Patching - Creation of server images.
• Policy definition and configuration.
• Patching operations using Ninja and SCCM — application patching via Ninja, base OS patching via SCCM.
• Management of on‑premise Windows compute infrastructure.
• Management of Linux environments running Boomi.
• Flexibility to participate in an on‑call rotation and provide support outside regular business hours, including weekends, when required for critical P1 and P2 incidents.

Required Skills & Experience

• Experience in cloud and Microsoft platform administration, with genuine hands‑on exposure to both Azure and AWS.
• Strong Microsoft 365 administration skills across Exchange Online and Teams, including tenant configuration, policy management and service health troubleshooting.
• Working experience with Microsoft Entra ID: identity configuration, conditional access, application registration and hybrid identity.
• Practical AWS administration experience covering EC2, VPC networking, Route 53 and RDS or self‑managed SQL on EC2.
• Azure administration experience including IaaS, Azure SQL and resource governance.
• Demonstrated experience with enterprise patch management using SCCM and a modern alternative such as NinjaOne or Intune.
• Experience building and maintaining standardized server images.
• Windows Server administration at an expert level, plus working Linux administration capability.
• Strong PowerShell scripting skills for automation of provisioning, patching and reporting.
• Professional working proficiency in English and Spanish.
• Experience migrating from SCCM to Intune in an enterprise environment.
• Exposure to Microsoft CoPilot deployment, licensing and governance.
• Familiarity with Boomi as an integration platform, or comparable iPaaS tooling on Linux.
• Experience with monitoring platform consolidation and integrating cloud telemetry into a single dashboard.
• Exposure to Dynamics 365 reporting architecture.
• Infrastructure‑as‑code capability (Terraform, ARM/Bicep or CloudFormation).

Qualifications

• Bachelors - Computer Engineering
• Bachelors - Database Management
• Bachelors - Information Systems
• Bachelors - Information Technology
• Bachelors - Network Engineering
• Certifications AWS Certified Solutions Architect - Professional - Amazon Web Services (AWS)
• Certified Information Systems Security Professional (CISSP) - Workforce Academy OnlineWorkforce Academy Online
• Cisco Certified Network Professional (CCNP) - Netmetrix SolutionNetmetrix Solution

Required Skills Amazon Elastic Compute Cloud (Amazon EC2)

• Amazon Elastic Compute Cloud (Amazon EC2)
• Amazon Elastic Compute Cloud (Amazon EC2)
• Amazon Virtual Private Cloud (VPC)
• Application Servers
• Applications Support
• AWS Administration
• AWS Route 53 Resolver DNS Firewall
• Backup Management
• Client Relations
• Cloud Applications
• Cloud Platform
• Collaboration Tools
• Conditional Access
• Design Thinking
• Image Management
• Integration Platform as a Service (iPaaS)
• Microsoft Azure Administration
• Microsoft Azure IaaS
• Microsoft Copilot
• Microsoft Entra ID (Azure Active Directory)
• Microsoft Exchange Online
• Microsoft Intune
• Microsoft Teams
• NinjaRMM
• Office 365 Administration {+ 8 more}

Language English (Required)

Language Proficiency - Advanced - C1

Location & Type

Job Type Regular

Additional Job Location

Remote Type - Hybrid Work

Shift - Day Job (Mexico)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real‑world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.