Supervisor De Calidad Y Producción

Accentech Sa De Cv; Tijuana; On-site; MXN 350,000 - 460,000; Full time

Job summary

Accentech Sa De Cv's client, a prestigious hotel group in Tijuana, seeks a highly organized Supervisor de Limpieza y Control de Calidad en Hotelería to ensure impeccable cleanliness of guest rooms, public areas, and back-of-house spaces.

The role requires leadership to manage housekeeping staff, train inspectors, schedule cleaning, and enforce health and safety standards, delivering a superior guest experience in a luxury hotel setting.

Qualifications

• Proven experience in hotel housekeeping management or supervision.
• Strong knowledge of housekeeping operations, cleaning techniques, and sanitation standards.
• Excellent leadership, communication, and interpersonal skills.
• Ability to conduct thorough inspections and provide constructive feedback.
• Proficiency in inventory management and cost control.
• Knowledge of health, safety, and sanitation regulations.

Responsibilities

• Oversee the daily operations of the housekeeping department, ensuring efficient room cleaning, public area maintenance, and linen management.
• Conduct regular inspections of guest rooms, suites, and public areas to ensure adherence to quality standards and brand guidelines.
• Train new housekeeping staff on cleaning procedures, safety protocols, and guest service expectations.
• Develop and implement cleaning schedules and assign tasks to housekeeping attendants and supervisors.
• Manage inventory of cleaning supplies, linens, and amenities, ensuring adequate stock and controlling costs.
• Address guest complaints and concerns related to housekeeping services promptly and professionally.
• Collaborate with other hotel departments, such as Front Desk and Maintenance, to ensure seamless guest satisfaction.
• Ensure compliance with all health, safety, and sanitation regulations within the hotel premises.
• Maintain accurate records of inspections, staff performance, and inventory.
• Motivate and lead the housekeeping team to achieve high levels of performance and service excellence.

Skills

Housekeeping management

Leadership

Inspection skills

Training staff

Inventory management

Cost control

Guest service focus

Job description

Our client, a prestigious hotel group located in the vibrant tourist destination of Tijuana, Baja California , is seeking a highly organized and quality-driven Supervisor de Limpieza y Control de Calidad en Hotelería. This role is instrumental in ensuring that all guest rooms, public areas, and back-of-house spaces meet the impeccable standards expected of a luxury establishment. The ideal candidate will have a keen eye for detail, a strong understanding of housekeeping operations, and exceptional leadership skills to manage a team of housekeeping staff. You will be responsible for training, inspecting, and ensuring consistent delivery of a superior guest experience through exceptional cleanliness. This is an excellent opportunity to advance your career in the hospitality industry and contribute to the reputation of a renowned hotel brand in Tijuana, Baja California .

About the Role

Our client, a prestigious hotel group located in the vibrant tourist destination of Tijuana, Baja California , is seeking a highly organized and quality-driven Supervisor de Limpieza y Control de Calidad en Hotelería. This role is instrumental in ensuring that all guest rooms, public areas, and back-of-house spaces meet the impeccable standards expected of a luxury establishment. The ideal candidate will have a keen eye for detail, a strong understanding of housekeeping operations, and exceptional leadership skills to manage a team of housekeeping staff. You will be responsible for training, inspecting, and ensuring consistent delivery of a superior guest experience through exceptional cleanliness. This is an excellent opportunity to advance your career in the hospitality industry and contribute to the reputation of a renowned hotel brand in Tijuana, Baja California .

Key Responsibilities

• Oversee the daily operations of the housekeeping department, ensuring efficient room cleaning, public area maintenance, and linen management.
• Conduct regular inspections of guest rooms, suites, and public areas to ensure adherence to quality standards and brand guidelines.
• Train new housekeeping staff on cleaning procedures, safety protocols, and guest service expectations.
• Develop and implement cleaning schedules and assign tasks to housekeeping attendants and supervisors.
• Manage inventory of cleaning supplies, linens, and amenities, ensuring adequate stock and controlling costs.
• Address guest complaints and concerns related to housekeeping services promptly and professionally.
• Collaborate with other hotel departments, such as Front Desk and Maintenance, to ensure seamless guest satisfaction.
• Ensure compliance with all health, safety, and sanitation regulations within the hotel premises.
• Maintain accurate records of inspections, staff performance, and inventory.
• Motivate and lead the housekeeping team to achieve high levels of performance and service excellence.

Requirements

• Proven experience in hotel housekeeping management or supervision.
• Strong knowledge of housekeeping operations, cleaning techniques, and sanitation standards.
• Excellent leadership, communication, and interpersonal skills.
• Ability to conduct thorough inspections and provide constructive feedback.
• Proficiency in inventory management and cost control.
• Knowledge of health and