Strategic Operations Lead — Cross-Functional Execution

Nodi; Ciudad de México; Presencial; MXN 900.000 - 1.200.000; Jornada completa

Descripción de la vacante

Tonder is seeking a Strategy & Operations Manager to partner with the leadership on high-impact projects and operating systems that matter most to the company. This is not a traditional coordination role, you’ll turn ambiguity into structured initiatives and drive execution to finish the project.

You’ll collaborate across Product, Engineering, Operations, Finance, Risk, and Customer Success to help the company execute faster and better, by removing blockers and improving processes through

Formación

• Experience in Strategy & Operations, Business Operations, Product Operations, consulting, or similar high-ownership environment.
• Strong ability to own and drive cross-functional projects.
• Extremely organized and analytical, with strong attention to detail.
• Excellent written communication and documentation.
• Comfortable working directly with founders and senior leadership.
• Ability to prioritize and progress with incomplete information.
• Strong use of AI and automation to research, analyze, document, and execute faster.
• High urgency and respect for deadlines.
• Takes ownership beyond the assigned task.
• Experience in fintech or high-growth technology company is a plus.

Responsabilidades

• Turn company priorities into clear projects, owners, deadlines, milestones, and measurable outcomes.
• Drive high-priority cross-functional projects from ambiguity through completion.
• Identify execution bottlenecks, understand the root cause, and actively remove them.
• Build and improve our operating systems for goals, planning, accountability, documentation, and execution.
• Identify repetitive processes and replace them with better systems, automation, or AI workflows.
• Give leadership clear visibility into what is moving, what is blocked, and what requires a decision.
• Dive directly into operational problems instead of simply coordinating between teams.
• Continuously identify what should happen next rather than waiting for the next assigned task.

Conocimientos

Strategy & Operations

Business Operations

Product Operations

Consulting

Ownership mindset

Descripción del empleo

Tonder is seeking a Strategy & Operations Manager to partner with the leadership on high-impact projects and operating systems that matter most to the company. This is not a traditional coordination role, you’ll turn ambiguity into structured initiatives and drive execution to finish the project.

You’ll collaborate across Product, Engineering, Operations, Finance, Risk, and Customer Success to help the company execute faster and better, by removing blockers and improving processes through