Strategic Global Customer Quality Engineer

TPE de México, S. de R.L. de C.V.; Mexicali; Presencial; MXN 400.000 - 640.000; Jornada completa

Descripción de la vacante

TPE de México, S. de R.L. de C.V. is seeking a Senior Customer Quality Engineer in Mexicali to coordinate resolution of production quality problems and drive fast, data‑driven responses with customers.

You will collaborate with design, process, planning, regional teams and suppliers; perform 8D and DMAIC analyses, manage nonconformities, and lead containment actions to ensure release‑ready products.

Formación

• Bachelor's degree in Industrial, Electrical, Mechanical Engineering or related field.
• 5+ years in a Customer Quality Engineering role at an international manufacturer.
• Experience in Automotive/Medical/Electric/Electronics/Aerospace sectors preferred.
• Proficient English and strong communication with global teams.
• Strong problem-solving using 8D, 5 Whys, Ishikawa, DMAIC.

Responsabilidades

• Supports resolution of production quality problems to meet customer requirements.
• Collaborates with design, product, planning, regional quality and marketing teams.
• Partners with line quality engineers for audits and internal reviews.
• Follows procedures for non-conforming parts control in production.
• Assists clients during audits to achieve production release.
• Drafts plans with customers to fully satisfy requirements and conducts root cause analysis.
• Performs warranty analysis and identifies trends.
• Maintains and improves quality system activities and containment actions.
• Manages quality RMA processes, reviews trends, and communicates findings.
• Supports inspectors, technicians and engineers to ensure QMS compliance.

Conocimientos

Proficient English

Excellent communication

Problem solving (8D)

DMAIC

5 Why's

Educación

Bachelor's degree in Industrial/ Electrical/ Mechanical Engineering

Herramientas

MS Office

Minitab 16

QMS systems

Calibration software

Descripción del empleo

TPE de México, S. de R.L. de C.V. is seeking a Senior Customer Quality Engineer in Mexicali to coordinate resolution of production quality problems and drive fast, data‑driven responses with customers.

You will collaborate with design, process, planning, regional teams and suppliers; perform 8D and DMAIC analyses, manage nonconformities, and lead containment actions to ensure release‑ready products.