Store Leader: Guest Experience & Operations

Lululemon Athletica; Veracruz; Híbrido; MXN 240.000 - 360.000; Jornada completa

Descripción de la vacante

Lululemon Athletica in Veracruz seeks a Key Leader to guide the salesfloor team and elevate guest experiences daily. This role partners with Educators to model excellent service, oversee store operations, and drive performance through data insights.

You will coach, mentor, and recognize team members, ensure product knowledge, and maintain a welcoming, high-energy environment. Responsibilities include planning coverage, supporting omnichannel programs, resolving guest concerns, and leading by

Formación

• Experience in retail leadership and team coaching.
• Strong guest service mindset with problem-solving skills.
• Ability to analyze store data and adjust plans accordingly.

Responsabilidades

• Provide salesfloor leadership, planning coverage and efficient operations.
• Coach, mentor, and recognize team members to support growth.
• Ensure excellent guest experience and seamless omnichannel programs.
• Communicate product knowledge and company standards consistently.
• Move dynamically on the floor to meet business needs and guest expectations.

Conocimientos

Leadership

Guest Experience

Team Development

Candid Communication

Decision Making

Inclusion & Diversity

Collaboration

Educación

High school diploma or GED

Bachelor’s degree or equivalent

Descripción del empleo

Lululemon Athletica in Veracruz seeks a Key Leader to guide the salesfloor team and elevate guest experiences daily. This role partners with Educators to model excellent service, oversee store operations, and drive performance through data insights.

You will coach, mentor, and recognize team members, ensure product knowledge, and maintain a welcoming, high-energy environment. Responsibilities include planning coverage, supporting omnichannel programs, resolving guest concerns, and leading by