Store Floor Leader: Elevate Guest Experience

Lululemon Athletica; México; Presencial; MXN 260.000 - 380.000; Jornada completa

Descripción de la vacante

lululemon Athletica in Mexico City is seeking a Key Leader to support the store leadership team, coach Educators, and ensure an outstanding guest experience on the sales floor. You will lead by example, manage operations, and use KPIs to adapt to daily challenges.

The role emphasizes people development, collaboration, and delivering a premium customer journey across omnichannel programs, while maintaining store standards and values.

Formación

• Leads by example, coaches Educators, and supports professional growth.
• Delivers outstanding guest experience and oversees store operations.
• Uses KPIs to prioritize tasks and adapt to changing store needs.

Responsabilidades

• Provide salesfloor leadership by planning coverage and ensuring efficient operations.
• Coach team members, recognize performance, and document development plans.
• Ensure product knowledge and company information are communicated effectively.

Conocimientos

Leadership

Guest experience

Collaboration

Inclusion & Diversity

Integrity/Honesty

Candid Communication

Decision Making

Educación

High school diploma

Bachelor's degree

Descripción del empleo

lululemon Athletica in Mexico City is seeking a Key Leader to support the store leadership team, coach Educators, and ensure an outstanding guest experience on the sales floor. You will lead by example, manage operations, and use KPIs to adapt to daily challenges.

The role emphasizes people development, collaboration, and delivering a premium customer journey across omnichannel programs, while maintaining store standards and values.