Steward - Chief

PSC Industries; Chihuahua; Presencial; MXN 300.000 - 540.000; Jornada completa

Descripción de la vacante

Ritz-Carlton Reserve Riviera Nayarit is seeking a Kitchen Management professional to assist in daily kitchen operations and staff oversight at a luxury resort. You will coordinate dish room tasks, night cleaning, back dock maintenance, and banquet plating to uphold exceptional service standards.

The role requires a solid background in hospitality, with experience in procurement or culinary operations, and a commitment to food safety and sanitation excellence.

Formación

• High school diploma or GED with 3 years experience in procurement, food and beverage, culinary, or related area.
• 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 1 year experience in procurement, F&B, culinary, or related area.

Responsabilidades

• Assists in managing day-to-day kitchen operations and staff.
• Oversees dish room operations, night cleaning, back dock cleaning, and maintenance.
• Manages banquet plating and food running to ensure guest satisfaction.
• Monitors inventory and ensures supplies, equipment, and uniforms are available.
• Enforces cleaning routines for serviceware, equipment, and work areas.
• Verifies compliance with food handling and sanitation standards.

Conocimientos

Leadership

Operations management

Food safety

Communication

Educación

High school diploma or GED; 3 years experience in procurement, F&B, culinary, or related area

2-year degree in Hotel & Restaurant Management, Hospitality, or related major; 1 year experience in procurement, F&B, culinary, or related area

Descripción del empleo

Additional Information

Job CategoryFood and Beverage & Culinary

LocationSiari Riviera Nayarit a Ritz-Carlton Reserve, Carretera Federal 200 Tepic-Puerto Vallarta Km 88 300 Col., Compostela, Nayarit, Mexico, 63720

ScheduleFull Time

Position Type Management

JOB SUMMARY

Assists in the management of the daily kitchen utility operations and staff. Areas of responsibilities include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Strives to continually improve guest and employee satisfaction while maintaining the operating budget.

CANDIDATE PROFILE - Education and Experience

• High school diploma or GED; 3 years experience in the procurement, food and beverage, culinary, or related professional area.


• OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the procurement, food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Assisting in Managing Day-to-Day Operations

• Orders and manages necessary supplies.


• Verifies that workers have supplies, equipment, tools, and uniforms necessary to do their jobs.


• Schedules events, programs, and activities, as well as the work of others.


• Monitors the inflow of ordered materials and the maintenance of current materials.


• Conducts china, glass and silver inventories.


• Controls inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.


• Inspects supplies, equipment, and work areas in order to verify efficient service and conformance to standards.


• Investigates reports and follows-up on employee accidents.


• Manages all equipment, china, glass, and silver (e.g., adequate clean supplies of each).


• Follows loss prevention policies to prevent accidents and control costs.


• Enforces proper cleaning routines for serviceware, equipment, floors, etc.


• Enforces proper use and cleaning of all dish room machinery.


• Verifies all food holding and transport equipment is in working order.


• Verifies compliance with all applicable laws and regulations.


• Verifies compliance with food handling and sanitation standards.


• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Assisting in Leading Kitchen Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.


• Assists with management of employees and management of all day-to-day operations.


• Understands employee positions well enough to perform duties in employees' absence.


• Verifies and assists with maintaining the productivity level of employees.


• Serves as a role model to demonstrate appropriate behaviors.


• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.


• Celebrates successes by publicly recognizing the contributions of team members.


• Encourages and builds mutual trust, respect, and cooperation among team members.


• Communicates performance expectations in accordance with job descriptions for each position.


• Establishes and maintains open, collaborative relationships with employees.


• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.


• Strives to improve service performance.


• Solicits employee feedback.


• Understands the impact of department's operation on the overall property financial goals and objectives.

Ensuring Exceptional Customer Service

• Attends meetings and communicates with executive, peers, and subordinates as an effort to improve quality of service.


• Manages day-to-day operations, verifies that the quality, standards and meeting the expectations of the customers on a daily basis.


• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Assisting in Managing and Conducting Human Resource Activities

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.


• Assists with recruiting, interviews, hiring and promoting employees in the organization.


• Trains employees in safety procedures.


• Provides feedback to individuals based on observation of service behaviors.


• Reviews employee satisfaction results to identify and address employee problems or concerns.


• Verifies that property policies are administered fairly and consistently.


• Verifies that utility staff is properly trained regarding sanitation, equipment handling and chemical usage.