Sr Support Engineer 2 - Data Scientist - Support Services

JDA Software; Monterrey; Vor Ort; MXN 800.000 - 1.200.000; Vollzeit

Zusammenfassung

Blue Yonder is leading AI-driven global supply chain solutions, enabling retailers, manufacturers, and logistics providers to optimize planning through delivery with a unified platform. We seek an astute data science professional with hands-on engineering experience to implement ML/AI solutions within our platform and product teams.

The role involves building classifiers, data integration, and forecasting quality improvements, leveraging Python, ML libraries, and SQL.

Qualifikationen

• 10+ years of relevant experience.
• Solid understanding of ML algorithms (e.g., Linear Regression, K-Means, Naive Bayes).
• Proficiency in Python and data-science toolkits (NumPy, Pandas, Matplotlib, Seaborn).
• Experience with LLM, NLP techniques and Neural networks.
• Familiarity with SQL and Snowflake; data visualization in Streamlit/Power BI.

Aufgaben

• Select, build, and optimize classifiers using advanced machine learning techniques.
• Conduct data mining using cutting-edge methods and tools.
• Integrate third-party data sources to enhance datasets.
• Refine data collection procedures for analytic systems.
• Process, cleanse, and verify data integrity for analysis.
• Perform ad-hoc analysis and present results to stakeholders.
• Address forecasting issues and write forecasting-check codes.
• Build custom scripts and logic using advanced ML/AI techniques.

Kenntnisse

Machine learning

Python

NumPy

Pandas

Matplotlib

Seaborn

LLM

NLP

Neural networks

SQL

Snowflake

Data visualization

Streamlit

Power BI

Statistical analysis

Operations research

Data mining

Tools

Airflow

Dask

Postman/API integration

Control‑M

Perl

Shell

Python scripting

Jobbeschreibung

Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor’s “Best Places to Work” Blue Yonder is the world leader in digital supply chain transformations and omni-channel commerce fulfillment. Our end-to-end, cognitive business platform enables retailers, manufacturers and logistics providers to best fulfill customer demand from planning through delivery. With Blue Yonder, you’ll unify your data, supply chain and retail commerce operations to unlock new business opportunities and drive automation, control and orchestration to enable more profitable, sustainable business decisions. Blue Yonder - Fulfill your Potential™ Seeking an astute individual that has a strong technical foundation with the additional ability to be hands‑on with the broader engineering team as part of the development/deployment cycle, and deep knowledge of industry best practices, with the ability to implement them working with both the platform, and the product teams.

What you’ll do:

• Select, build, and optimize classifiers using advanced machine learning techniques.
• Conduct data mining using cutting‑edge methods and tools.
• Integrate third‑party data sources to enhance the company’s datasets when necessary.
• Refine data collection procedures to ensure relevant data is available for analytic systems.
• Process, cleanse, and verify the integrity of data used for analysis.
• Perform ad‑hoc analysis and present results clearly to stakeholders.
• Address customer concerns regarding forecasting issues and data quality, and write codes to perform forecasting checks.
• Building custom scripts and logic using advance ML and AI techniques to solve business problems

What we are looking for:

• Must Have: Solid understanding of machine learning algorithms (e.g., Linear Regression, K-Means Clustering, Naive Bayes).
• Proficiency in data science toolkits such as Python, NumPy, Pandas, Matplotlib, Seaborn (expertise in at least two is required).
• Experience in LLM, NLP techniques and Neural network.
• Experience in supply chain concepts and statistical analysis.
• Knowledge of operations research concepts, including integer, linear, and stochastic programming.
• Strong critical and operational thinking skills.
• Familiarity with data visualization tools such as Streamlit and Power BI.
• Proficiency in query languages such as SQL and Snowflake, or Python‑based SQL wrappers.
• Solid grounding in applied statistics, including distributions, hypothesis testing, and regression analysis.

Preferred:

• Familiarity with Dask/parallel processing, Airflow orchestration tools, Postman/API integration.
• Strong scripting and programming capabilities.
• Data‑driven mindset with an eye for detail

Soft Skills:

• Must have excellent communication and interpersonal skills to interact with a wide variety of internal personnel with emphasis on follow‑through and reporting.
• Ability to work calmly under pressure and meet deadlines.
• Proven background to have managed multiple stakeholders in a global environment.
• Must have strong multi‑tasking skills.
• Must be self‑motivated and quick learner - New technologies, platforms, integrations.
• Able to work flexible hours, including evenings, weekends, as warranted by the situation in critical times or to manage customer escalations.
• Demonstrates initiative and is inquisitive.
• Succeeds in a fast‑paced environment.
• Demonstrates the ability to work independently without losing team synergy.
• Demonstrates customer service ethics and core values.

Experience:

• 10+ years of relevant experience

Our current technical environments/Technical Stack & products:

• OS – Unix‑RHEL, Windows 2008R2 and above.
• Supply chain products: SCPO (Demand & FF, ESP, Promotions, IO, S&OP)
• RDBMS – Oracle 11g and above and SQL/PLSQL 2012 and above, Snowflake
• BA tools – Cognos.
• Interface: SFTP, AS2, DMS, Blue Yonder connect
• Scripting – Perl, Shell, Python is desirable.
• Scheduling tools knowledge – Control‑M is preferred

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here:

Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

A Culture, Not just a Company

Our culture is built on collaboration, respect and having fun whenever possible. This along with ensuring we live our Core Values, enables us to learn, grow, create customer value, and manage the well‑being of our collective ecosystem of partners, customers and associates alike. We rise each day with an unwavering commitment to lifelong learning, collaborating with respect, and operating with integrity.

What do we do?

Blue Yonder is the AI company for supply chain. As the world leader in end-to-end digital supply chain transformation, Blue Yonder offers a unified, AI-driven platform and multi-tier network that empowers businesses to operate sustainably, scale profitably, and delight their customers—all at machine speed. A pioneer in applying AI solutions to the most complicated supply chain challenges, Blue Yonder’s modern innovations and unmatched industry expertise help more than 3,000 retailers, manufacturers, and logistics service providers confidently navigate supply chain complexity and disruption.

Trademark

Blue Yonder is a trademark or registered trademark of Blue Yonder Group, Inc. Any trade, product or service name referenced in this document using the name “Blue Yonder” is a trademark and/or property of Blue Yonder Group, Inc.

Company Location

Blue Yonder, Inc. - Administrative Office 15059 N Scottsdale Rd Suite 350 Scottsdale, AZ 85254-2666