Senior IT Specialist, Blue Yonder/ Discrete Support

DSV; Ciudad de México; On-site; MXN 900,000 - 1,300,000; Full time

Job summary

DSV – Global transport and logistics company – seeks a Senior IT Specialist to provide expert support for Blue Yonder/JDA Discrete WMS and related warehouse applications.

You will ensure stability, performance, and continuous improvement of WMS systems, coordinating with infrastructure, regional IT teams, and external providers across our global Contract Logistics organization.

Qualifications

• 5+ years of professional IT or logistics systems experience.
• Minimum 5 years of hands-on experience with Blue Yonder/JDA Discrete WMS.
• Strong experience with WMS infrastructure support and configuration.
• Experience working with MOCA and SQL.
• Experience in an international/global IT environment is desirable.

Responsibilities

• Provide technical support for Blue Yonder/JDA Discrete WMS and related warehouse applications.
• Support WMS infrastructure including MOCA, MS SQL, Citrix, Jasper Reports, NiceLabel, Page Builder, and other connected applications.
• Troubleshoot incidents and resolve technical issues through ticketing and support processes.
• Coordinate system administration and infrastructure-related activities with internal IT teams and external providers.
• Provide technical consultation regarding WMS infrastructure, configuration, integrations, and processes.
• Support the stability, availability, and performance of warehouse management systems.
• Collaborate with global and regional IT, infrastructure, logistics, and warehouse project teams.
• Contribute to continuous improvement and standardization of WMS support processes.

Skills

Blue Yonder/JDA Discrete WMS

WMS infrastructure support

SQL

Citrix

MOCA

Jasper Reports

NiceLabel

Page Builder

Troubleshooting

Stakeholder management

IT support

Education

Bachelor's degree in Information Technology, Computer Science, Logistics, Business Administration

Tools

MOCA

MS SQL

Citrix

Jasper Reports

NiceLabel

Page Builder

Job description

The Senior IT Specialist – Contract Logistics IT is responsible for providing technical support and expertise for warehouse management systems, with a strong focus on Blue Yonder/JDA Discrete WMS and its related infrastructure.

The role supports the global Contract Logistics organization by ensuring the stability, performance, and continuous improvement of warehouse applications while coordinating with infrastructure, logistics, regional IT teams, and external software providers.

Tasks and Responsibilities

• Provide technical support for Blue Yonder/JDA Discrete WMS and related warehouse applications.
• Support WMS infrastructure includingMOCA, MS SQL, Citrix, Jasper Reports, NiceLabel, Page Builder, and other connected applications.
• Troubleshoot incidents and resolve technical issues through ticketing and support processes.
• Coordinate system administration and infrastructure-related activities with internal IT teams and external providers.
• Provide technical consultation regarding WMS infrastructure, configuration, integrations, and processes.
• Support the stability, availability, and performance of warehouse management systems.
• Collaborate with global and regional IT, infrastructure, logistics, and warehouse project teams.
• Contribute to continuous improvement and standardization of WMS support processes.
• Minimum 5 years of professional experience in IT, logistics systems, or warehouse management systems.
• Minimum 5 years of hands-on experience with Blue Yonder/JDA Discrete WMS.
• Strong experience in WMS infrastructure support and configuration.
• Experience working with MOCA and SQL.
• Experience in an international or global IT environment is highly desirable.

Education and Skills

• Bachelor's degree in Information Technology, Computer Science, Logistics, Business Administration, or a related field.
• Strong knowledge of Blue Yonder/JDA Discrete WMS.
• Very good knowledge of SQL and warehouse application infrastructure.
• Knowledge of Citrix, databases, integrations, and related WMS applications is desirable.
• Strong analytical and troubleshooting skills.
• Customer and service-oriented mindset.
• Strong communication, organization, and stakeholder management skills.
• Ability to work effectively under pressure and manage technical incidents.

DSV – Global transport and logistics

What moves you?

At DSV, we move more than goods. We move careers, ambitions and opportunities.

With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.

Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.

Start here. Go anywhere

This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.

If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.