Sommelier

Hyatt Hotels Corporation; Ciudad de México; Presencial; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

Park Hyatt Mexico City Polanco is opening a Sommelier position within Hyatt Hotels Corporation. You will lead a refined wine program, provide expert recommendations, and engage guests with storytelling and personalized service.

As a key wine authority, you will collaborate with culinary and service teams to deliver memorable experiences, manage cellar operations, and contribute to profitability in a luxury setting.

Formación

• Minimum 3 years of experience as a Sommelier or wine professional in luxury hospitality or fine dining.
• Strong knowledge of international and Mexican wines, regions, producers, varieties and vintages.
• Wine certification such as CMS, WSET, ASI, or equivalent is highly desirable.
• Luxury hotel and/or pre-opening experience is highly desirable.
• Experience with premium wines, wine service, cellar organization, inventory control and stock management.
• Strong guest engagement, communication, storytelling and guided-selling skills.
• Passion for sharing wine knowledge and developing colleagues through tastings and training.
• Commercial awareness with understanding of wine cost, pricing, inventory, revenue and profitability.

Responsabilidades

• Lead and develop a world-class wine program aligned with Park Hyatt's ultra-luxury positioning.
• Provide expert wine recommendations with personalized storytelling and guest engagement.
• Collaborate with culinary team to deliver pairings and elevate guest experiences.
• Oversee cellar operations, inventory, and cost control to maximize profitability.

Conocimientos

Guest engagement

Communication

Storytelling

Guided-selling

Wine knowledge

Training & mentoring

Commercial awareness

Descripción del empleo

Close Inclusive Collection Job Postings Notification

"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. "

Join us for an extraordinary opportunity to shape the opening of Park Hyatt Mexico City Polanco, located in the heart of Polanco overlooking Chapultepec Park, where timeless luxury meets contemporary elegance in one of the world’s most vibrant and dynamic destinations.

As Sommelier, you will play an important role in bringing to life an exceptional wine program that reflects the hotel’s ultra-luxury positioning, culinary vision, and commitment to personalized guest experiences. With a strong presence on the floor, you will serve as a trusted wine expert for our guests, providing thoughtful and personalized recommendations based on individual preferences, while creating memorable experiences through engaging storytelling, intuitive service, and exceptional product knowledge.

Grounded in our Purpose to Care for People so they can be their Best, the Sommelier will bring this Purpose to life through meaningful connections with guests and colleagues and through the consistent delivery of the thoughtful, personalized experiences that define Park Hyatt.

Qualifications

• Minimum 3 years of relevant experience as a Sommelier or wine professional within luxury hospitality or fine dining environments.
• Strong knowledge of international and Mexican wines, including key regions, producers, grape varieties, vintages, and contemporary wine trends.
• Recognized wine certification such as CMS, WSET, ASI, or equivalent is highly desirable.
• Luxury hotel and/or pre-opening experience is highly desirable.
• Experience with premium wines, wine service, cellar organization, inventory control, and stock management.
• Strong guest engagement, communication, storytelling, and guided-selling skills.
• Passion for sharing wine knowledge and developing colleagues through training and tastings.
• Commercial awareness with an understanding of wine cost, pricing, inventory, revenue generation, and profitability.

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