Solutions Architect

ByteDance; Ciudad de México; On-site; Full time

Job description

Scope of Pre‑Sales Activities

• Prepare product‑market‑fit for the local market using BytePlus IaaS, PaaS, MaaS, and Video Cloud products.
• Collaborate with the sales team to identify potential customers and assess their potential.
• Engage with customers to clearly define the product and solution value proposition within their context.
• Develop proposals for customers, including business needs, application solutions, technical architecture, and Bill of Materials (BOM).
• Construct demos for customers’ use cases, encompassing Public Cloud, AI Agent Platform, and Language/Content generation Model workflows.
• Generate documentation for use cases, proposed solutions, product requirements, demos, and customer feedback.
• Offer training and guidance to customers for solution deployment.

Scope of Forward‑Deployed Engineer

• Collaborate closely with key accounts as an AI consultant to explore opportunities in AI transformation.
• Develop a customer AI transformation roadmap, taking into account value proposition, solution feasibility, and integration with existing systems and processes.
• Construct a demonstration for the proposed solution within the customer’s business context and system environment.
• Generate documentation for jointly‑created solutions, value propositions, technical architecture, and customer feedback.
• Ascertain common customer requirements or market needs and construct prototypes for industry solution portfolios.

Qualifications

• Possesses an engineering background, extensive experience in application development, and proficiency in utilizing AI coding tools.
• Demonstrates in‑depth knowledge and practical hands‑on experience in using public cloud products and constructing cloud architectures (compute, storage, network, Kubernetes, databases, and security).
• Has practical hands‑on experience in deploying landing zones and setting up CI/CD pipelines.
• Is familiar with common large language models and content generation models, capable of comprehensively analyzing the advantages and disadvantages of these models and their typical use cases.
• Has hands‑on experience in building AI agents, covering prompt optimization, knowledge/memory base management, tool utilization, and observability.
• Desirable: Experience in the evaluation engineering of large language and content generation models.
• Desirable: A solid understanding of AI Cloud, including GPU, network, and training/inference/RL platforms.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Reasonable Accommodation

ByteDance is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request.