Software Engineering Manager - AI-Driven Tooling for Retail

Toshiba Global Commerce Solutions - External; Guadalajara; On-site; MXN 1,200,000 - 1,900,000; Full time

Benefits offered by this job

Payroll with Toshiba

IMSS and INFONAVIT benefits

Life insurance and major medical with

Dental and vision coverage

Savings fund for employees

Grocery coupons

Pension plan

Vacation and leave benefits

Job summary

Toshiba Global Commerce Solutions seeks a Software Engineering Manager to lead teams building ELERA: AI-native development tooling, an agentic platform layer, and an operating model where engineering owns delivery end to end. Strong leaders with experience shipping at scale are encouraged to apply.

Our software powers tens of thousands of retail environments globally, including POS, mobile, self-service, and back-of-store operations for major retailers.

Qualifications

• 5–10+ years in software development, including 3–10 years in leadership or manager role.
• Bachelor’s degree in computer science, Engineering, or equivalent.
• Strong background shipping production systems at scale and able to discuss with senior engineers and architects.
• Experience leading software engineers, hiring, performance management, and end-to-end delivery ownership.
• Familiar with Agile delivery, SDLC, and CI/CD in a continuous deployment environment.
• Able to move between architecture and code reviews and sprint standups in the same day.
• Proven track record of delivering despite ambiguity and recovering from incidents.
• Excellent written and verbal communication, providing concise status updates and executive-ready tradeoffs.

Responsibilities

• Own delivery, quality, and team health for one or more product.
• Hire, performance management, career development, and compensation decisions.
• Maintain technical fluency and contribute to design reviews and production issue debugging.
• Understand architecture, backlog, customer needs, and market performance of the product.
• Own customer escalations and meet SLAs.

Skills

leadership experience

shipping production systems

communication

ambiguous situations handling

Education

Bachelor’s degree in CS/Engineering

Tools

Java/Spring Boot

Node.js/TypeScript

Docker

Kubernetes

Azure AKS

GitLab CI/CD

Jenkins

MongoDB

Job description

Toshiba Global Commerce Solutions seeks a Software Engineering Manager to lead teams building ELERA: AI-native development tooling, an agentic platform layer, and an operating model where engineering owns delivery end to end. Strong leaders with experience shipping at scale are encouraged to apply.

Our software powers tens of thousands of retail environments globally, including POS, mobile, self-service, and back-of-store operations for major retailers.