Shift Area Manager, Amazon Logistics

Servicios Comerciales Amazon Mexico S. De R.L. De C.V.; Hermosillo; In loco; MXN 420.000 - 660.000; Tempo pieno

Descrizione del lavoro

Amazon in Hermosillo, Sonora, MX is seeking a Shift Station Manager to lead the delivery station operations, ensuring safety, quality and productivity. You will manage a team of Process Assistants and DSPs, oversee daily activities, and drive process improvements while adapting to changing operational needs.

The role requires managing forecasts, implementing Lean initiatives, and maintaining a high standard of safety and customer service in a fast-paced environment.

Competenze

• 2+ years of employee and performance management experience.
• 2+ years of performance metrics, process improvement or lean techniques experience.
• Bachelor's degree or equivalent, or 3+ years Amazon experience.

Mansioni

• Review the operational forecast and determine productivity requirements for sort operation; manage a team to meet building goals.
• Lead the day-to-day management of the delivery station; supervise Process Assistants and DSPs.
• Support safety programs to ensure a safe work environment for all associates and DSPs.
• Lead process improvement initiatives and Lean tools across the operation; drive change.
• Assist in daily operations: receiving, scanning, lifting and moving shipments up to 25 kgs.
• Route shipments within AMZL coverage area and monitor driver dispatch.

Conoscenze

People management

Performance metrics

Lean techniques

Flexible schedule

Formazione

Bachelor's degree or equivalent

Descrizione del lavoro

At Amazon, we’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

Amazon is seeking Shift Station Manager with the chance to be based in Hermosillo, Sonora, MX. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Three key areas that you will always focus on are safety, service quality, customer experience, and productivity of your department. Main activities are:

• Review the operational forecast and determine productivity requirements for sort operation, manage a team group to meet all building’s goals.
• Support all safety programs to ensure a safe work environment for all associates and Delivery service providers.
• Proactively identify and lead process improvement initiatives and Lean tools.

Supervisory Responsibilities:

you will be part of the Amazon Logistics Team, responsible of the day-to-day management of the delivery station, overseeing the operation that focuses on the delivery of Amazon orders direct to customers.

Leading a team of Process Assistants and Delivery Service Providers in daily management of the delivery station, including meetings, training sessions, assigning job duties, and communicating with DSPs including management representatives and their drivers.

You are responsible for ensuring that you have a safe work place, properly trained people, and that their needs are addressed so they can focus on their jobs.

In addition, one of the most important aspects of your job is to lead change at internet speed… innovation has made us the global company that we are today.

Help in daily operations: Receive, scan, lift and move shipments up to 25 kgs. Each

Route shipments within the AMZL coverage area.

Support and assign job duties to process assistants.

Due to the nature of Amazon’s business, being able to adapt to sudden changes and growth according to operational necessities.

Track & monitor sorting operation and driver’s dispatch.

Continual standing and/or walking an average of 5 miles daily.

Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned.

#AmazonMexico

BASIC QUALIFICATIONS

• 2+ years of employee and performance management experience
• 2+ years of performance metrics, process improvement or lean techniques experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Bachelor's degree or equivalent, or 3+ years of full-time Amazon experience

PREFERRED QUALIFICATIONS

• 1+ years of performance metrics, process improvement or lean techniques experience

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