Shift Area Manager, Amazon Logistics

Amazon Inc.; Chihuahua; Presencial; MXN 480.000 - 720.000; Jornada completa

Descripción de la vacante

Amazon is seeking a Shift Station Manager based in Chihuahua, MX. You will lead the day-to-day operations of the delivery station, managing Process Assistants and DSPs to ensure safety, productivity, and high-quality customer service.

The role demands a strong focus on process improvement, lean techniques, and effective communication, with a flexible schedule including nights and weekends. Join Amazon Logistics to drive innovation at internet speed, oversee safe workplaces, and coordinate daily

Formación

• Bachelor's degree or equivalent.
• 2+ years of direct management experience.
• 2+ years of performance metrics, process improvement, or lean techniques experience.
• Fluent in English (speak, read, write) and able to take direction in English.

Responsabilidades

• Oversee day-to-day delivery station management with a focus on safety, service quality, customer experience, and productivity.
• Lead a team of Process Assistants and Delivery Service Providers; conduct meetings, training, and assign duties.
• Ensure a safe work environment, properly trained staff, and address needs to maximize job performance.
• Drive change at speed, identify process improvements, and apply Lean tools across operations.
• Receive, scan, lift and move shipments up to 25 kg; manage routing within AMZL coverage area.

Conocimientos

Team management

Process improvement

Lean methodologies

Communication skills

Educación

Bachelor's degree or equivalent

Descripción del empleo

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

Amazon is seeking Shift Station Manager with the chance to be based in Chihuahua, Chihuahua, MX. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Three key areas that you will always focus on are safety, service quality, customer experience, and productivity of your department.

• Review the operational forecast and determine productivity requirements for sort operation, manage a team group to meet all building’s goals.
• Support all safety programs to ensure a safe work environment for all associates and Delivery service providers.
• Proactively identify and lead process improvement initiatives and Lean tools.

Key job responsibilities

You will be part of the Amazon Logistics Team, responsible of the day-to-day management of the delivery station, overseeing the operation that focuses on the delivery of Amazon orders direct to customers.

Leading a team of Process Assistants and Delivery Service Providers in daily management of the delivery station, including meetings, training sessions, assigning job duties, and communicating with DSPs including management representatives and their drivers.

You are responsible for ensuring that you have a safe work place, properly trained people, and that their needs are addressed so they can focus on their jobs.

In addition, one of the most important aspects of your job is to lead change at internet speed… innovation has made us the global company that we are today.

Help in daily operations: Receive, scan, lift and move shipments up to 25 kgs. Each Route shipments within the AMZL coverage area.

Support and assign job duties to process assistants.

Due to the nature of Amazon’s business, being able to adapt to sudden changes and growth according to operational necessities.

Track & monitor sorting operation and driver’s dispatch.

Continual standing and/or walking an average of 5 miles daily.

Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned.

#AmazonMexico

Basic Qualifications

• Bachelor's degree or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• 2+ years of direct management experience
• 2+ years of performance metrics, process improvement or lean techniques experience
• Speak, write, and read fluently in English, and have the ability to take direction in English

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.