Senior Technical Services Leader — Field Delivery & Safety

Baker Hughes; Paraíso; Presencial; MXN 900.000 - 1.500.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private medical care

Life insurance & disability programs

Tailored financial programs

Wellbeing and flexible working

Descripción de la vacante

Baker Hughes is seeking a Local Service Delivery Technical Manager (SDTM) for the Mexico Geozone to lead diverse technical teams and ensure safe, high-quality service execution across field operations. The role requires strong leadership, bilingual communication, and the ability to drive performance improvements in a fast-paced environment.

Responsibilities include guiding engineering and support functions, supporting bids, and presenting strategies to leadership, with a focus on operational

Formación

• Bachelor's degree in Engineering, Science, or related technical discipline.
• 10+ years of experience in Field Service or technical leadership roles.
• Experience leading technical teams supporting field operations and customer-facing service delivery.
• Fluency in English and Spanish.
• Ability to influence stakeholders across multiple levels and build customer relationships.
• Experience across Latin America or matrixed regional organization (preferred).
• Portuguese language proficiency (preferred).

Responsabilidades

• Lead Applications Engineering, Technical Advising, Reliability, Laboratory, and Technical Support teams across the Mexico Geozone.
• Drive HSE excellence by promoting a strong safety culture and ensuring compliance.
• Provide technical leadership to support job planning, design, risk assessment, execution, and post-job evaluation.
• Support commercial opportunities, tenders, and customer proposals with technical guidance.
• Drive technical assurance and execution excellence to meet customer and financial objectives.
• Lead incident management including communication, investigation, root cause analysis, corrective actions.
• Implement performance improvement initiatives to enhance efficiency, quality, reliability, and satisfaction.
• Partner with Service Delivery, Sales, Commercial, and Operations leaders to align resources.
• Present technical strategies, plans, risks, recommendations, and performance updates to customers and senior leadership.
• Lead the implementation of new technologies, processes, procedures, and organizational initiatives within the geozone.
• Act as a trusted technical advisor by building strong customer relationships and delivering differentiated solutions.
• Coach, mentor, and develop technical personnel; manage multiple projects and priorities.
• Foster a culture of accountability, collaboration, continuous improvement, and operational excellence.

Conocimientos

Leadership

Communication

Project management

Cross-functional collaboration

Stakeholder influence

Bilingual English/Spanish

Educación

Bachelor's degree in Engineering, Science, or related technical discipline

Descripción del empleo

Baker Hughes is seeking a Local Service Delivery Technical Manager (SDTM) for the Mexico Geozone to lead diverse technical teams and ensure safe, high-quality service execution across field operations. The role requires strong leadership, bilingual communication, and the ability to drive performance improvements in a fast-paced environment.

Responsibilities include guiding engineering and support functions, supporting bids, and presenting strategies to leadership, with a focus on operational