Senior Technical Enablement Architect

Salesforce, Inc.; México; On-site; MXN 900,000 - 1,300,000; Full time

Job summary

Salesforce, Inc. is seeking a Senior Technical Enablement Specialist to lead high-impact learning programs, using live instruction and hands-on workshops across virtual and in-person formats.

You will demystify complex enterprise concepts for a range of audiences, from developers to executives, and collaborate with customers to deliver adoption roadmaps and best practices. This role demands strong presentation skills and deep technical curiosity.

Qualifications

• 3+ years of progressive experience in a technical enablement, solution architecture, technical training, or customer-facing engineering role.
• Proven technical depth and hands-on aptitude with enterprise-grade platforms, integration engines, or data analytics software.
• Commanding presentation and public speaking skills, with a track record of leading interactive workshops, technical deep-dives, or executive briefings.
• Exceptional ability to rapidly absorb complex technologies and translate them into structured learning frameworks.
• Deep experience driving virtual and in-person enablement using enterprise collaboration suites (e.g., Zoom, WebEx).
• Proven comfort with live technical demonstrations, live debugging, and real-time troubleshooting during interactive sessions.
• Strong executive presence, time management, and agility when navigating dynamic enterprise customer environments.

Responsibilities

• Deliver high-impact scaled learning across elite 1:Many customer enablement programs, including immersive technical workshops and multi-day instructor-led courses, across virtual and in-person environments.
• Demystify enterprise complexity by translating advanced concepts for audiences from hands-on developers to executives.
• Facilitate interactive, high-energy sessions that foster participation, collaboration, and real-world application.
• Partner with Signature, Premier, and Standard Success Plan customers to deliver best practices, strategic implementation guidance, and adoption roadmaps.
• Accelerate value realization by driving rapid customer adoption of Salesforce technologies through targeted enablement programs and workshops.
• Shape the enablement ecosystem by collaborating with Content Engineering, Customer Success, and Product Management to refine offerings.
• Represent Salesforce as a premier speaker at major industry conferences and flagship events.
• Exceed operational benchmarks with top CSAT scores and high-performance delivery metrics.
• Stay on the tech forefront by mastering Salesforce innovations, integration patterns, analytics trends, and adult learning methodologies.

Skills

Public speaking

Workshop facilitation

Technical depth

Executive stakeholder management

Instructional design

Presentation skills

Communication

Tools

Zoom

WebEx

Job description

Salesforce, Inc. is seeking a Senior Technical Enablement Specialist to lead high-impact learning programs, using live instruction and hands-on workshops across virtual and in-person formats.

You will demystify complex enterprise concepts for a range of audiences, from developers to executives, and collaborate with customers to deliver adoption roadmaps and best practices. This role demands strong presentation skills and deep technical curiosity.