Senior Strategic Account Manager — Remote & Equity
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Descripción de la vacante
DEUNA in Mexico City is seeking a Senior Account Manager to manage and grow strategic customer relationships within our ATHIA payments platform. You will be an individual contributor owning a portfolio of key accounts, partnering with merchants to maximize value and drive adoption.
The role emphasizes relationship building, strategic thinking, cross-functional collaboration with Sales, Product, Engineering, and Support, and a focus on retention, upsell, and renewal in a fast-paced fintech
Formación
- 4+ years in Account Management or related roles.
- Experience with B2B enterprise accounts.
- Proven ability to build trusted relationships with stakeholders.
- Strong retention, adoption, and growth focus.
- Excellent communication and negotiation skills.
- Advanced English proficiency.
Responsabilidades
- Manage portfolio of strategic customers.
- Understand business needs and translate into solutions.
- Coordinate internal teams to ensure adoption.
- Identify growth opportunities and expansion.
- Monitor account health and renewals.
Conocimientos
Herramientas
Descripción del empleo
DEUNA in Mexico City is seeking a Senior Account Manager to manage and grow strategic customer relationships within our ATHIA payments platform. You will be an individual contributor owning a portfolio of key accounts, partnering with merchants to maximize value and drive adoption.
The role emphasizes relationship building, strategic thinking, cross-functional collaboration with Sales, Product, Engineering, and Support, and a focus on retention, upsell, and renewal in a fast-paced fintech
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