Senior Storage Engineer – Cloud, SAN & Migrations

Pwc (Crm Experienced Careers Site); Ciudad de México; On-site; MXN 600,000 - 800,000; Full time

Job summary

PwC Acceleration Centers in Mexico City seeks a Senior Associate to provide essential technical support for cloud-based Tax applications, analyze complex issues, and mentor junior team members while building lasting client relationships.

You will join the Application Support team, ensuring reliability and performance of critical tax software, collaborating with cross-functional teams, and upholding service delivery standards in a dynamic environment.

Qualifications

• Bachelor's degree in a relevant field.
• 3 years of experience in application support.
• Oral and written proficiency in English required.

Responsibilities

• Provide essential technical support for cloud-based Tax applications.
• Analyze complex issues and propose viable solutions.
• Mentor junior team members to enhance their skills.
• Build and maintain positive client relationships.
• Navigate the complexities of application support in a dynamic setting.
• Maintain the reliability and performance of applications.
• Collaborate with cross-functional teams to address challenges.
• Uphold service delivery standards.

Skills

Microsoft Azure PaaS

SQL

Kusto Query Language (KQL)

Microsoft DevOps

CI/CD pipelines

Bash

PowerShell

Python

ITIL processes

DataDog

English proficiency

Education

Bachelor's degree

Bachelor’s or Master’s in CS/Engineering

Tools

DataDog

Azure

ITIL tooling

Job description

PwC Acceleration Centers in Mexico City seeks a Senior Associate to provide essential technical support for cloud-based Tax applications, analyze complex issues, and mentor junior team members while building lasting client relationships.

You will join the Application Support team, ensuring reliability and performance of critical tax software, collaborating with cross-functional teams, and upholding service delivery standards in a dynamic environment.