Senior Specialist, Knowledge Management (Technology, Media, and Telecom)

Bain & Company; Ciudad de México; On-site; MXN 600,000 - 800,000; Full time

Benefits offered by this job

Diversity and Inclusion Commitment

Collaborative Environment

Job summary

Join a leading company as a Senior Specialist in Knowledge Management, focusing on the Technology, Media, and Telecom sectors. This full-time role involves equipping staff with expertise, managing knowledge bases, and contributing to practice strategy. Ideal candidates will have strong analytical skills and a background in technology and media.

Qualifications

• Preferred 3+ years of professional experience.
• Interest and experience in Technology and Media sectors.

Responsibilities

• Equip Partners and consulting staff with relevant expertise and resources.
• Lead the capture and sharing of practice knowledge.
• Oversee Knowledge Associates in maintaining the knowledge base.

Skills

Analytical Skills

Problem Solving

Communication

Presentation Skills

Education

BA or equivalent undergraduate degree

Tools

Microsoft Office

AI Tools

Job description

Senior Specialist, Knowledge Management (Technology, Media, and Telecom)

Join Bain & Company as a Senior Specialist, Knowledge Management (Technology, Media, and Telecom).

This full-time role supports our Technology, Media, and Telecom (TMT) Practice, primarily in the Americas region, with a focus on the technology sector (including Software, Hardware, Cloud, and related areas) and some involvement in media. The role reports to the Global TMT Knowledge Manager.

Responsibilities

1. Equip Partners and consulting staff with relevant expertise and resources, sharing curated Bain content, connecting experts within Bain, and collaborating with Information Services or Practice Centers of Excellence.
2. Lead the capture and sharing of practice knowledge, including processing knowledge onto our global intranet, identifying content gaps, and managing metadata for search and analytics.
3. Package and codify Bain's best thinking into insights, develop new content, and manage practice intranet pages.
4. Oversee Knowledge Associates in maintaining the knowledge base and use AI tools to enhance work processes.
5. Contribute to practice strategy, analyze performance drivers, support content planning, and drive engagement.
6. Participate in team initiatives, provide coaching, and manage work plans for junior team members.

Qualifications

• BA or equivalent undergraduate degree with strong academic credentials.
• Preferred 3+ years of professional experience.
• Interest and experience in Technology and Media sectors, with knowledge of industry trends.
• Strong analytical skills, innovative problem-solving, and familiarity with AI tools.
• Ability to work in a fast-paced environment, detail-oriented, organized, and self-motivated.
• Excellent communication and presentation skills, proficiency in Microsoft Office.
• Must work from the Mexico City GBS office three days a week.

Additional Information

We are recognized as one of the world's best places to work, committed to diversity and inclusion. Join us to develop your career in a collaborative environment that values your talents and potential.