Senior ServiceNow Tech Lead — Integrations & Platform

Corning Incorporated; Monterrey; Presencial; MXN 900.000 - 1.200.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company bonuses

Food coupons

Savings fund

Medical and dental coverage

Life insurance and disability

Employee Assistance Program

Recognition program

Descripción de la vacante

Corning Incorporated in Monterrey, Mexico, is seeking a ServiceNow Technical Lead to drive delivery and optimization of ServiceNow solutions. You will lead module implementations, integrations, and platform enhancements while upholding best practices, governance, and security.

Collaborate with stakeholders, guide cross-functional teams, manage data migrations, and ensure quality through QA and validation. Strong communication and leadership across IT teams are required.

Formación

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of five years of hands-on ServiceNow experience, including large-scale enterprise implementations.
• Strong knowledge of ServiceNow architecture, workflows, JavaScript, Glide scripting, and ServiceNow APIs.
• Experience with integrations, data migration, IT service management practices, and digital transformation.
• Advanced expertise in one or more ServiceNow areas, including IT Service Management, IT Operations Management, Strategic Portfolio Management, Human Resources Service Delivery, Customer Service Management, Security Operations, Governance, Risk and Compliance, or App Engine Studio.
• Proven experience leading cross-functional teams and delivering complex ServiceNow projects, with strong communication and stakeholder-management skills.
• ServiceNow Certified System Administrator certification plus at least one relevant ServiceNow Application Developer or Implementation Specialist certification.

Responsabilidades

• Lead the implementation, configuration, quality assurance, and validation of ServiceNow modules and platform changes.
• Collaborate with stakeholders and cross-functional teams to gather requirements and deliver effective technical solutions.
• Manage integrations with third-party systems and support data migration activities.
• Provide technical guidance and mentorship while maintaining documentation and supporting continuous improvement initiatives.

Conocimientos

JavaScript

Glide scripting

ServiceNow APIs

ITSM

Stakeholder management

Educación

Bachelor's degree in Computer Science or IT

Herramientas

ServiceNow

Descripción del empleo

Corning Incorporated in Monterrey, Mexico, is seeking a ServiceNow Technical Lead to drive delivery and optimization of ServiceNow solutions. You will lead module implementations, integrations, and platform enhancements while upholding best practices, governance, and security.

Collaborate with stakeholders, guide cross-functional teams, manage data migrations, and ensure quality through QA and validation. Strong communication and leadership across IT teams are required.