Senior Senior Site Reliability Engineer

Fulcrum Digital Inc; Mexico; On-site; MXN 1,672,000 - 2,229,000; Full time

Job summary

Fulcrum Digital is seeking a Senior Site Reliability Engineer to join the Biz Ops team on a major client engagement in payments technology. You will help design and sustain scalable AI, data, and UX pipelines to enable faster delivery and reliable operations across the enterprise.

The role requires expertise in CI/CD tooling, scripting, and monitoring, with collaboration across global teams. A BS in CS or a related field and a strong ownership mindset are essential.

Qualifications

• BS degree in Computer Science or related technical field involving coding.
• Experience with CI/CD tooling and automation across the full software lifecycle.
• Strong problem-solving and ownership mindset.
• Experience with scripting and programming languages (Python, Java, C, etc.).

Responsibilities

• Support DevOps automation and best practices across the lifecycle from design to deployment.
• Lead capacity planning and launch reviews to ensure reliable services.
• Maintain live services by monitoring availability and latency.
• Collaborate with global teams across multiple tech hubs and time zones.

Skills

Unix

Shell scripting

SQL

Python

Apache NiFi

Splunk

Dynatrace

Jenkins

Git

XL Release

AI/agentic workflows

Education

BS in Computer Science or related field

Tools

Git

Bitbucket

Jenkins

Maven

Artifactory

Chef

XL Release (XLR)

Apache NiFi

Job description

About Fulcrum Digital

Fulcrum Digital is a global AI-first enterprise transformation company with over 25years of experience. Fulcrum Digitalworks with over 100 global clients, including Fortune 500 enterprises,combining deep industry expertise with capabilities in enterprise AI, digitalengineering, cloud modernisation, platform integration, and generative AI.

Senior Site Reliability Engineer

We're hiring a Senior Site Reliability Engineer to join the Business Operations(Biz Ops) team on one of our top client engagements — a global leader inpayments technology. This role supports the AI Data and User Experienceprogram, which is establishing a Unified AI, Data & UX Organization toenable faster delivery, differentiated AI products, and scalable innovationacross the enterprise.

Business Operations leads the client's Dev Ops transformation through tooling and byadvocating for change and standards across the development, quality, release, and product organizations. Unix, shell scripting, SQL, Python, Apache Ni Fi, Splunk, Dynatrace, Jenkins, Git, XL Release (XLR), and AI/agentic workflows. Engage in and improve the fulllifecycle of services — from inception and design through deployment,operation, and refinement.

Support services before they golive through system design consulting, capacity planning, and launch reviews.

Maintain live services bymeasuring and monitoring availability, latency, and overall system health.

Support the application CI/CDpipeline for promoting software into higher environments through validation andoperational gating, and lead Dev Ops automation and best practices.

Collaborate with a global teamspread across multiple tech hubs and time zones.

BS degree in Computer Science or arelated technical field involving coding (e.g., Experience with algorithms, datastructures, scripting, pipeline management, and software design.

Systematic problem-solvingapproach, combined with strong communication skills and a sense of ownershipand drive.

Experience with industry-standard CI/CD tools such as Git/Bitbucket, Jenkins, Maven, Artifactory, and Chef.

C, C++, Java, Python, Go, Perl, or Ruby.