Senior Senior Site Reliability Engineer

Fulcrum Digital; Mexico; On-site; MXN 900,000 - 1,300,000; Full time

Job summary

FulcrumDigital is hiring a Senior Site Reliability Engineer to join the BizOps team for a global payments tech client. The role focuses on building and stabilizing scalable AI-enabled data and UX platforms and ensuring reliable production services.

You will own monitoring, incident response, capacity planning, and automation across multi-cloud environments, collaborating with engineers across time zones and hubs to raise service reliability and delivery speed.

Qualifications

• BS degree in Computer Science or a related technical field.
• Experience in building and operating scalable services.
• Strong scripting and programming skills in modern languages.

Responsibilities

• Engage in and improve the full lifecycle of services from design to operation.
• Support services before go-live through design reviews and capacity planning.
• Maintain live services by measuring availability, latency and health.
• Lead DevOps automation and CI/CD best practices for environment promotion.
• Collaborate with a global team across multiple time zones.
• Demonstrate strong problem-solving and ownership.
• Proficiency with CI/CD tools: Git/Bitbucket, Jenkins, Maven, Artifactory, Chef.
• Programming in C/C++, Java, Python, Go, Perl or Ruby.

Skills

DevOps culture

SRE fundamentals

C/C++/Java/Python/Go

Problem solving

Communication skills

Education

BS degree in Computer Science or related field

Tools

Git

Jenkins

Maven

Artifactory

Chef

Job description

FulcrumDigital is a global AI-first enterprise transformation company with over 25years of experience. Fulcrum Digitalworks with over 100 global clients, including Fortune 500 enterprises,combining deep industry expertise with capabilities in enterprise AI, digitalengineering, cloud modernisation, platform integration, and generative AI.

We'rehiring a Senior Site Reliability Engineer to join the Business Operations(BizOps) team on one of our top client engagements — a global leader inpayments technology. This role supports the AI Data and User Experienceprogram, which is establishing a Unified AI, Data & UX Organization toenable faster delivery, differentiated AI products, and scalable innovationacross the enterprise.

BusinessOperations leads the client's DevOps transformation through tooling and byadvocating for change and standards across the development, quality, release, and product organizations. Unix, shell scripting, SQL, Python, Apache NiFi, Splunk, Dynatrace,Jenkins, Git, XL Release (XLR), and AI/agentic workflows.

• Engage in and improve the fulllifecycle of services — from inception and design through deployment,operation, and refinement.
• Support services before they golive through system design consulting, capacity planning, and launch reviews.
• Maintain live services bymeasuring and monitoring availability, latency, and overall system health.
• Support the application CI/CDpipeline for promoting software into higher environments through validation andoperational gating, and lead DevOps automation and best practices.
• Collaborate with a global teamspread across multiple tech hubs and time zones.
• BS degree in Computer Science or arelated technical field involving coding (e.g., Experience with algorithms, datastructures, scripting, pipeline management, and software design.
• Systematic problem-solvingapproach, combined with strong communication skills and a sense of ownershipand drive.
• Experience with industry-standardCI/CD tools such as Git/Bitbucket, Jenkins, Maven, Artifactory, and Chef.
• C, C++, Java, Python, Go, Perl, or Ruby.