Senior Salesforce Consultant & Tech Mentor

Joinimagine; Guadalupe; Presencial; MXN 420.000 - 650.000; Jornada completa

Descripción de la vacante

Joinimagine seeks a Salesforce Specialist to own and advance our Salesforce support items, including automation and integration with SAP and other systems. You will also mentor teammates and collaborate with international partners to deliver scalable Salesforce solutions.

The ideal candidate has a Salesforce Admin certification, 3+ years of hands-on Salesforce experience, and proficiency in APEX and Lightning Web Components, with a customer-focused mindset and strong communication skills.

Formación

• Bachelor's degree in CS/IS or related field.
• Salesforce Administrator certification required; advanced certs preferred.
• Minimum 3 years of Salesforce support and development experience.
• Experience with automation, integration, and hands-on coding (APEX, LWC).
• Strong mentoring and communication skills; multinational team a plus.

Responsabilidades

• Take ownership of Salesforce support items, providing second-level and advanced support.
• Mentor team members and support onboarding for junior colleagues.
• Collaborate with international partners to deliver scalable Salesforce solutions.
• Perform root cause analysis and implement process improvements for recurring issues.
• Help design and maintain data models and process documentation in Salesforce.
• Stay up-to-date with Salesforce features and best practices.

Conocimientos

Salesforce

Mentoring

Team collaboration

Customer service

Educación

Bachelor's degree in CS/IS/Business Informatics or related

Herramientas

APEX

Lightning Web Components

SOQL/SOSL

Descripción del empleo

Joinimagine seeks a Salesforce Specialist to own and advance our Salesforce support items, including automation and integration with SAP and other systems. You will also mentor teammates and collaborate with international partners to deliver scalable Salesforce solutions.

The ideal candidate has a Salesforce Admin certification, 3+ years of hands-on Salesforce experience, and proficiency in APEX and Lightning Web Components, with a customer-focused mindset and strong communication skills.