Senior Process Analyst — Hybrid BPM & Lean Six Sigma

Aon Corporation; Ciudad de México; Híbrido; MXN 420.000 - 660.000; Jornada completa

Descripción de la vacante

A Sr. Process Analyst role at Aon in Mexico offers a hybrid work arrangement with flexible virtual and office work. You will map and document processes using BPMN 2.0 and Visio, conduct stakeholder interviews, and collaborate with Lean Six Sigma experts to design optimized future-state processes.

You will monitor metrics and maintain documentation libraries for global users. The position emphasizes cross-functional exposure, strong stakeholder engagement, and the opportunity to drive

Formación

• 4+ years in Quality Control, Quality Assurance, Process Analysis or similar roles.
• Experience documenting processes with MS Visio or BPM tools.
• Lean Six Sigma Yellow Belt (minimum); Green Belt is a strong plus.
• Strong analytical, planning and problem-solving skills.
• Excellent communication and stakeholder-management abilities.
• Proficiency with MS Office Suite; awareness of process automation concepts is a plus.

Responsabilidades

• Conduct interviews and workshops to capture current-state process information and pain points.
• Design, document and visualize business processes using BPMN 2.0 and Visio.
• Facilitate process review sessions and incorporate feedback for refinement.
• Document processes during transitions or migrations with version control.
• Collaborate with Lean Six Sigma Black Belts to map optimized future-state processes.
• Interpret performance metrics to support improvement initiatives.
• Maintain up-to-date process documentation libraries and standards.

Conocimientos

Process improvement

Stakeholder management

Analytical thinking

Communication

Planning

Lean Six Sigma

Educación

Lean Six Sigma Yellow Belt (minimum)

Herramientas

Microsoft Visio

BPMN 2.0

Descripción del empleo

A Sr. Process Analyst role at Aon in Mexico offers a hybrid work arrangement with flexible virtual and office work. You will map and document processes using BPMN 2.0 and Visio, conduct stakeholder interviews, and collaborate with Lean Six Sigma experts to design optimized future-state processes.

You will monitor metrics and maintain documentation libraries for global users. The position emphasizes cross-functional exposure, strong stakeholder engagement, and the opportunity to drive