Senior Operations Lead - Logistics & Client Coordination

Dsv Air & Sea SAU; Chihuahua; Híbrido; MXN 500.000 - 650.000; Jornada completa

Descripción de la vacante

DSV Global transport and logistics is seeking a logistics liaison to coordinate CSR and operations, ensuring orders ship on time and meet customer requirements. You will analyze delays, report plans to management, and lead material shortage discussions with teams.

The role emphasizes EDI compliance, process improvements, and client communication. The ideal candidate will have a bachelor's or engineering degree, advanced English, and 3+ years in a similar role, with strong MS Office skills and

Formación

• Bachelor's degree or engineering degree is required.
• Advanced English communication skills are required.
• Proficiency in Microsoft Office (advanced level) is required.
• At least 3 years of experience in a similar position.

Responsabilidades

• Coordinate with CSR to ensure timely release and scheduling of orders within the shipping window.
• Analyze and address delays in orders with CSR to meet customer dates.
• Develop reports and present plans to management and customers.
• Prepare operational metric reports with management, including action items and due dates.
• Coordinate CSR and operations to implement the RISO process and ensure deadlines are met.
• Support operations and CSR in material shortage meetings and prioritize material arrivals.
• Communicate with customers and business units; update on process changes and requirements.
• Ensure CX1 System updates and vendor follow-ups for EDI compliance.
• Train teams on new BUs or client requirements to meet metrics.

Conocimientos

English proficiency

Educación

Bachelor's degree or engineering degree

Herramientas

Microsoft Office

Descripción del empleo

DSV Global transport and logistics is seeking a logistics liaison to coordinate CSR and operations, ensuring orders ship on time and meet customer requirements. You will analyze delays, report plans to management, and lead material shortage discussions with teams.

The role emphasizes EDI compliance, process improvements, and client communication. The ideal candidate will have a bachelor's or engineering degree, advanced English, and 3+ years in a similar role, with strong MS Office skills and