Senior Marketing Data Analyst

Viamericas; Tijuana; Presencial; MXN 1.532.000 - 2.297.000; Jornada completa

Descripción de la vacante

Viamericas seeks a Senior Marketing Data Analyst to transform marketing, customer, agent, and geographic data into insights driving growth and retention. You will build dashboards, analyze campaigns, support forecasting, and identify market opportunities, leading a small team across Marketing, Sales, Finance, Product, and Operations.

The role focuses on improving performance through data-driven decisions and requires five years of experience, advanced Excel/SQL/Power BI, and bilingual

Formación

• Bachelor's degree in a related field required; Master's preferred.
• Minimum five years of experience in data analysis or BI.
• Advanced Excel, SQL, and Power BI proficiency.
• Experience with large datasets and cross-functional stakeholders.
• Bilingual English and Spanish required.
• Travel to the United States may be required.

Responsabilidades

• Build and maintain daily, weekly, and monthly reporting tools tracking performance across core products, channels, and geographies.
• Develop dashboards and data visualizations for Marketing, Sales, Finance, Product, Operations, and leadership.
• Support forecasting, planning, and ROI analyses from historical data and campaign activity.
• Lead a small team including analysts and buyers; coordinate cross-functional support.
• Collaborate with internal stakeholders to translate data into actionable business recommendations.

Conocimientos

Analytical mindset

Presentation skills

Team player

Communication skills

Leadership

Educación

Bachelor's degree in Analytics/related field

Master's degree preferred

Herramientas

Excel

SQL

Power BI

Python

R

Salesforce CRM

Amazon QuickSight

AWS

Google Analytics

Descripción del empleo

Viamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and a variety of other services at thousands of agent locations across the United States, and 287,885 locations in 95 countries. At Viamericas, our ultimate objective is to help immigrants succeed and improve their lives by providing the highest quality financial services. We are always seeking TOP TALENT - experienced individuals who embrace our core values of respect, innovation, integrity and impact.

the Senior Marketing Data Analyst is responsible for transforming marketing, customer, agent, product, and geographic data into actionable insights that drive business growth, customer retention, operational efficiency, and strategic decision-making. This role develops and maintains dashboards, analyzes campaign and product performance, supports forecasting, identifies market opportunities, and delivers reporting for key marketing initiatives, including ViaMall. The position supervises a small team and partners closely with Marketing, Sales, Finance, Product, and Operations to improve business performance through data-driven decisions.

• Build and maintain daily, weekly, and monthly reporting tools that track business performance across core money transfer, digital products, agents, corridors, geographies, customers, and key marketing programs.
• Use Excel, SQL, Power BI, and other analytical tools to deliver accurate analysis, automated dashboards, metric reports, and data visualizations for Marketing, Sales, Finance, Product, Operations, and leadership teams.
• Support forecasting and planning processes by analyzing historical performance, seasonality, market trends, campaign activity, and product adoption patterns.
• Track, forecast, and measure the performance of marketing programs, communications, campaigns, and product adoption by geography, customer segment, agent, and channel. Build tools to evaluate ROI, business impact, and execution effectiveness.
• Maintain clear data definitions, reporting logic, quality checks, and documentation to ensure dashboards and analyses are accurate, consistent, and trusted across business teams.
• Monitor and analyze competitors' pricing, distribution, market activity, promotional strategies, and available market-share indicators to identify risks, opportunities, and business implications.
• Use mapping and geographic analysis tools to identify opportunity areas, evaluate agent coverage, analyze customer and demographic patterns, and support market expansion decisions.
• Analyze customer behavior, demographics, transaction patterns, product usage, and retention trends to identify growth opportunities, market potential, and factors influencing demand.
• Own the operational management and reporting discipline for the ViaMall program, including inventory visibility, cost tracking, usage reporting, budget controls, and performance metrics. Supervise the buyer responsible for purchasing, vendor coordination, production follow-up, and physical distribution of POP materials.
• Supervise and develop a small team, including at least one analyst and one buyer, ensuring timely delivery of reporting, analysis, ViaMall operations, and stakeholder support.
• Partner with internal stakeholders across Marketing, Sales, Finance, Product, Operations, and leadership to understand business needs, define reporting requirements, and translate data into actionable recommendations.

Information Security Responsibilities

• Make sure you and your team read, acknowledge, and comply with Viamericas' Staff Information Security Policy.
• Make sure you and your team attend periodic Information Security training provided by Viamericas.
• Report any event that might be an Information Security Incident: clicked on a malicious link, downloaded, and opened a suspicious file, etc.

• Bilingual English and Spanish required.
• Bachelor's degree in Business Analytics, Statistics, Economics, Finance, Marketing, Business Administration, Data Science, or a related field required. Master's degree preferred.
• Minimum five years of experience in data analysis, business intelligence, marketing analytics, or related analytical roles, including experience working with large datasets and business stakeholders.
• Advanced Excel, SQL, and Power BI required.
• Experience working with customer, transaction, campaign, geographic, or financial performance data required.
• Experience with Python, R, Salesforce CRM, Amazon QuickSight, AWS, Google Analytics, or other digital/data analytics platforms preferred.
• Experience supervising, coordinating, or mentoring analysts, buyers, coordinators, or cross-functional support teams preferred.
  • Detail oriented with an analytical mindset
  • Creative critical thinker with excellent presentation skills, verbal and written communication skills, and interpersonal skills
  • Highly motivated team player with a strong desire for success
  • Valid U.S. visa and ability to travel to the United States as required.

General office working conditions, and occasional travel to the US.

Come work for industry leaders! We are the fastest growing company in the industry, with best in class products. We offer an environment of growth and learning that will help you to grow your potential and develop as a professional.