Senior KYC/AML Risk Operations Lead

DiDi Global; Ciudad de México; Hybrid; MXN 900,000 - 1,500,000; Full time

Job summary

DiDi Global is seeking a senior KYC-AML operations expert to lead risk management, SOPs, and system enhancements across cross-functional teams. You will identify complex fraud patterns, guide QA, and mentor analysts while collaborating with local and international teams to strengthen KYC controls.

The role emphasizes live monitoring, UAT leadership, and end-to-end process improvements to support compliant and secure onboarding and ongoing monitoring in a FinTech ecosystem.

Qualifications

• Professional background in Risk Ops with strong quality and productivity targets.
• Advanced fraud & document validation for Mexican credentials (INE/IFE) and resident docs.
• SQL basics and proficiency with Google Workspace.
• Biometric/forensic analysis for identity verification.
• Experience in high-risk risk assessment interviews and strict compliance scripting.
• QA excellence and continual operational alignment.
• Lead expert capable of mentoring and guiding KYC-AML teams.

Responsibilities

• Lead KYC-AML operations with SOPs, processes, and system enhancements.
• Identify synthetic fraud cases during monitoring and review complex KYC cases.
• Provide feedback and detailed reports to management, proposing actionable improvements.
• Maintain consistent SOPs across all groups and align with risk teams.
• Collaborate with local and China teams on system requirements and BRD development.
• Lead UAT to verify developments meet operational needs.
• Mentor teammates and drive knowledge transfer and training.

Skills

Risk Ops

Fraud & Document Validation

SQL Basic

Google Workspace

Biometric & Forensic Analysis

QA & Operational Alignment

KYC-AML Expertise

Education

University degree in Law, Criminology, Finance, Business Admin, or Economics

CAMS or CFCS certification (valued)

Tools

Case Manager System

Job description

DiDi Global is seeking a senior KYC-AML operations expert to lead risk management, SOPs, and system enhancements across cross-functional teams. You will identify complex fraud patterns, guide QA, and mentor analysts while collaborating with local and international teams to strengthen KYC controls.

The role emphasizes live monitoring, UAT leadership, and end-to-end process improvements to support compliant and secure onboarding and ongoing monitoring in a FinTech ecosystem.