KYC/AML Risk Operations Lead

DiDi; Ciudad de México; On-site; MXN 600,000 - 1,200,000; Full time

Job summary

DiDi Global Inc. is seeking a seasoned KYC-AML operations leader to drive strategic risk management, SOP development, and continuous improvement across multiple teams.

You will guide complex reviews, provide actionable insights to management, and ensure operational excellence with strong cross-functional collaboration. The role emphasizes ownership of process design, system enhancements, and mentorship to junior analysts, while coordinating with Legal, Product, Tech, and global teams to

Qualifications

• Extensive experience in KYC-AML operations and risk management.
• Strong leadership with ability to coach and mentor teams.
• Proven track record in developing and enforcing SOPs and process improvements.]
• Excellent communication and cross-functional collaboration skills (Legal, Product, Tech, Business).

Responsibilities

• Act as lead operational and risk expert for KYC-AML processes and SOPs.
• Identify and review complex KYC cases and synthetic fraud risks.
• Provide feedback and reports to managers with actionable improvement plans.
• Ensure uniform SOP adherence across groups and global teams.
• Lead system enhancements and BRD development with local and global teams.
• Participate in UAT to verify new developments meet needs.

Skills

KYC-AML

SOPs

Quality Assurance

Coaching

Stakeholder Management

Tools

UAT

BRDs

Job description

DiDi Global Inc. is seeking a seasoned KYC-AML operations leader to drive strategic risk management, SOP development, and continuous improvement across multiple teams.

You will guide complex reviews, provide actionable insights to management, and ensure operational excellence with strong cross-functional collaboration. The role emphasizes ownership of process design, system enhancements, and mentorship to junior analysts, while coordinating with Legal, Product, Tech, and global teams to