Senior IT Engineer — Remote AI & Cloud Infra Lead

Devconnectplatform; Estado de México; Hybrid; MXN 600,000 - 1,000,000; Full time

Benefits offered by this job

100% remote work

Medical insurance for you & dependents

Generous holidays & flexible PTO

Phantom equity

Paid exams & certifications

Laptop & tools provided

Office/equipment stipend

Learning & development stipend

Job summary

Caylent is hiring a Senior IT Engineer to join the internal IT team. You will manage internal IT tickets, lead projects, monitor SaaS and infrastructure, and help optimize IT operations in a fully remote setup for a global workforce.

Ideal candidates have 4–6 years in IT operations, strong IAM/SSO knowledge, and experience with AWS and Atlassian/Jira. This role offers 100% remote work and a strong benefits package.

Qualifications

• 4–6 years of IT operations experience
• Remote work experience with SaaS/infrastructure
• Knowledge of IAM/SOC security practices

Responsibilities

• Manage IT support tickets for internal employees.
• Lead implementation of IT projects and deployment of new systems.
• Monitor SaaS/IT solutions performance and suggest improvements.
• Support and maintain IT infrastructure strategy and processes.
• Analyze gaps in key IT processes to develop solutions.
• Assist with automation and optimization of hardware/software.

Skills

Empathetic communication

Project management

IT operations

Security best practices

Networking

Systems administration

IAM

SSO

Cloud/AWS

Scripting/Automation

Education

Bachelor's degree in IT / CS

Tools

Jira Service Management

MDM

EDR

Okta

Rippling IAM

Google Workspace Admin

Notion/Confluence

AWS IAM/Orgs

Route53

S3

EC2

Lambda

Job description

Caylent is hiring a Senior IT Engineer to join the internal IT team. You will manage internal IT tickets, lead projects, monitor SaaS and infrastructure, and help optimize IT operations in a fully remote setup for a global workforce.

Ideal candidates have 4–6 years in IT operations, strong IAM/SSO knowledge, and experience with AWS and Atlassian/Jira. This role offers 100% remote work and a strong benefits package.