Senior Housekeeping Manager | Guest Experience Champion

Soho House & Co.; México; A distancia; MXN 420.000 - 660.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Food coupons

Savings fund

Life insurance

Career development opportunities

Descripción de la vacante

Soho House in Mexico is seeking a seasoned Housekeeping Manager to lead a team in delivering impeccable guest experiences. You will manage daily housekeeping activities, coordinate staffing, training, payroll and performance, and ensure high standards across all spaces.

You will partner with departments, control budgets and vendors, and drive safety and cleanliness policies to maintain Soho House’s reputation for exceptional service. This role requires a proactive, detail‑oriented leader.

Formación

• Minimum 7+ years of housekeeping leadership experience.
• Ability to manage staff, budgets and vendor relations.
• Strong customer service focus with attention to detail.

Responsabilidades

• Oversee daily housekeeping operations across all spaces.
• Recruit, onboard, train, and manage performance of staff.
• Maintain housekeeping budget and inventory controls.
• Coordinate guest laundry services and ensure timely billing.
• Uphold cleanliness, safety standards and compliance with policies.

Conocimientos

Staff management

Budget management

Guest service orientation

Operations coordination

Safety compliance

Training & development

Communication skills

Multitasking

Rooms management systems

Herramientas

Rooms management systems

Descripción del empleo

Soho House in Mexico is seeking a seasoned Housekeeping Manager to lead a team in delivering impeccable guest experiences. You will manage daily housekeeping activities, coordinate staffing, training, payroll and performance, and ensure high standards across all spaces.

You will partner with departments, control budgets and vendors, and drive safety and cleanliness policies to maintain Soho House’s reputation for exceptional service. This role requires a proactive, detail‑oriented leader.