Senior Front Desk & Facilities Lead (Mexico City)

Aspen Technology; Ciudad de México; On-site; MXN 180,000 - 240,000; Full time

Job summary

Aspen Technology in Mexico City is seeking a Senior Receptionist to deliver outstanding front-desk and facilities support on-site. You will be the first contact for employees, clients, visitors, and vendors, ensuring a welcoming, professional environment while facilitating day-to-day office operations and safety.

This role reports to the Principal Facilities Coordinator and collaborates with local and regional facilities teams.

Qualifications

• Bilingual Spanish and English required.
• Strong customer service orientation and communication skills.
• Ability to adapt to changing priorities and tasks.
• Excellent organizational and time-management abilities.
• Proficient with Outlook, Teams, Word, Excel and PowerPoint.
• Attention to detail and accuracy in records and visitor logs.
• Capable of taking initiative and working independently when needed.

Responsibilities

• Greet visitors, employees and vendors in a professional, courteous manner.
• Manage front desk operations and access control for the Mexico City office.
• Answer calls, respond to inquiries, and direct requests to the appropriate staff.
• Issue temporary or visitor badges and maintain badge inventory.
• Assist with office setup, arrivals, and events in support of facilities team.
• Support shipping/logistics and maintain visitor log records.
• Maintain reception area, conference rooms and related facilities.
• Provide onboarding support for new hires and internal moves as needed.

Skills

Bilingual Spanish/English

Customer Service

Flexibility

Organizational skills

Microsoft Office

Attention to detail

Initiative

Tools

Microsoft Office Suite

Job description

Aspen Technology in Mexico City is seeking a Senior Receptionist to deliver outstanding front-desk and facilities support on-site. You will be the first contact for employees, clients, visitors, and vendors, ensuring a welcoming, professional environment while facilitating day-to-day office operations and safety.

This role reports to the Principal Facilities Coordinator and collaborates with local and regional facilities teams.