Senior Field IT Technician - Desktop & Printer Support

NTT America, Inc.; Ciudad Juárez; Hybrid; MXN 201,000 - 290,000; Full time

Job summary

NTT DATA is seeking a Field Tech Senior Representative to join our team in Cd. Juarez, Chihuahua. The role involves configuring desktops, notebooks, and printers, with potential parts replacement and repair work. Travel may be required and basic client service skills are essential.

Qualified candidates should have basic Windows knowledge and be comfortable with customer interactions. This is a hands-on, onsite-to-hybrid position requiring flexibility to meet client needs in MX.

Qualifications

• Basic knowledge of Windows operating systems.
• Basic client service skills.
• Willingness to travel.
• Ability to perform basic configuration on desktops, notebooks and printers.
• May assist with simple parts replacement/repair on desktops/notebooks/printers.

Responsibilities

• Performs basic configuration of desktop / notebook / printers.
• May assist with simple parts replacement and repair on desktops / notebooks / printers.

Skills

Desktop config

Printer config

Hardware repair

Windows OS

Customer service

Travel willingness

Job description

NTT DATA is seeking a Field Tech Senior Representative to join our team in Cd. Juarez, Chihuahua. The role involves configuring desktops, notebooks, and printers, with potential parts replacement and repair work. Travel may be required and basic client service skills are essential.

Qualified candidates should have basic Windows knowledge and be comfortable with customer interactions. This is a hands-on, onsite-to-hybrid position requiring flexibility to meet client needs in MX.