Senior Field Engineer: Onsite Install & Support

Unisys

Ciudad de México

Híbrido

MXN 400.000 - 600.000

Jornada completa

Hace 3 días

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Descripción de la vacante

Unisys is seeking a Sr Field Technical Engineer in Mexico City to provide comprehensive field engineering support for a portfolio of large clients. The role carries full ownership of on-site service activities and advanced maintenance across products, including installations of low complexity.

Strong troubleshooting and proactive collaboration are essential. Applicants typically have a High School Diploma or GED, with possible technical certification or an Associate Degree and 2–4 years of

Formación

High School Diploma or GED required.
May require technical certification or Associate Degree.
Generally, 2-4 years’ experience in area of responsibility.

Responsabilidades

Provides the full range of Field Engineering support for an assigned base of large / complex clients.
Takes complete ownership of onsite service activity.
Performs advanced-level maintenance on all products, including low-complexity installation activities.
Provides technical feedback on equipment, systems and processes to improve overall service delivery.
Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled installs.
Identifies and resolves systemic issues within the team.
Proactively supports the needs of other team members, providing technical assistance and expertise.
Contributes to improved client services metrics reporting and documentation.
Monitors technical and process issues, proactively informing the manager and/or team on offering improvement recommendations.