Senior Enterprise Account Manager - LATAM (Remote)

Surecomp; México; Remote; MXN 1,662,000 - 2,400,000; Full time

Job summary

Surecomp is seeking a relationship‑driven Account Management professional to own and grow existing customer relationships in Latin America, with a primary focus on Mexico. You will serve as the senior commercial contact for large banking and corporate customers, managing retention, satisfaction, and long‑term growth.

In this remote role, you will operate with stakeholders up to C‑level, pursue cross‑sell opportunities, and coordinate with regional teams to ensure customer success across Mexico

Qualifications

• Experience in enterprise software sales or strategic account management in fintech, banking technology, financial software, or high-tech industries.
• Proven experience managing or selling to large banking customers with senior stakeholders and executive sponsors.
• Experience managing long sales cycles and complex decision‑making with multiple stakeholders.
• Fluent Spanish and excellent English, both written and spoken.

Responsibilities

• Own executive‑level relationships with strategic banking and corporate customers, including senior stakeholders and C‑level executives.
• Drive customer retention, satisfaction, and long‑term account growth throughout the lifecycle.
• Identify and pursue cross‑sell and upsell opportunities within existing accounts.
• Act as the commercial owner for escalations, strategic reviews, and governance discussions with Delivery teams.
• Develop and execute territory and account plans aligned with company goals.
• Lead account development and renewal processes, including proposals, negotiations, and deal closure.
• Collaborate with Solution Consulting, Delivery, and Product Management to tailor solutions to customer needs.
• Share customer feedback and market insights with Product and Delivery teams to enhance offerings.

Skills

Enterprise software sales

Strategic account management

Large banking customers

Stakeholder management

Remote work independence

Spanish fluency

English fluency

Job description

Surecomp is seeking a relationship‑driven Account Management professional to own and grow existing customer relationships in Latin America, with a primary focus on Mexico. You will serve as the senior commercial contact for large banking and corporate customers, managing retention, satisfaction, and long‑term growth.

In this remote role, you will operate with stakeholders up to C‑level, pursue cross‑sell opportunities, and coordinate with regional teams to ensure customer success across Mexico