Senior Engineer - R01568930

Brillio 2; Región Centro; Presencial; MXN 180.000 - 240.000; Jornada completa

Descripción de la vacante

Brillio 2 is seeking an Analytics Engineer (Epic Analyst I) to join our healthcare technology team in Mexico. You will begin with structured onboarding and work under supervision to manage backlogs, validate Epic applications, and support minor upgrades.

Your early career will involve documenting work in Jira, assisting with testing, and absorbing Epic terminology while pursuing certification opportunities and long-term specialization in Epic healthcare solutions.

Formación

• Experience with Jira or similar ticketing systems.
• Exposure to healthcare IT environments.
• Understanding of testing principles.
• Familiarity with Epic terminology and workflows.
• Ability to document work clearly.

Responsabilidades

• Execute routine maintenance, validation, and support tasks for Epic healthcare applications under supervision.
• Assist with test execution, ticket updates, documentation, and basic application troubleshooting.
• Support scheduled upgrades, onboarding activities, and security or access-related requests within provider or payer workflows.
• Participate in department build support or payer-platform support activities as assigned.
• Document work clearly in Jira, knowledge articles, test evidence, and support records.
• Incorporate coaching from experienced professionals into daily tasks and participate in structured onboarding.

Conocimientos

Jira

Healthcare app support

Software testing basics

Epic terminology

Documentation

Educación

Bachelor's degree in CS/IT/related

Epic certification interest

Healthcare orientation preferred

Herramientas

SQL

Descripción del empleo

Analytics Engineer

• Manage Product Backlog, Business Processes at program/enterprise level, Stakeholder Management, Product roadmap and vision, Design product blueprint
• Product Management: Business Consultant

• Experience Range: Entry-level role for candidates with at least : 0-2 years of relevant experience, including exposure to application support or healthcare technology.

  Key Responsibilities

  • 1. Execute routine maintenance, validation, and support tasks for Epic healthcare applications under supervision.
  • 2. Assist with test execution, ticket updates, documentation, and basic application troubleshooting.
  • 3. Support scheduled upgrades, onboarding activities, and security or access-related requests within provider or payer workflows.
  • 4. Participate in department build support or payer-platform support activities as assigned.
  • 5. Document work clearly in Jira, knowledge articles, test evidence, and support records.
  • 6. Incorporate coaching from experienced professionals into daily tasks and participate in structured onboarding.

  Required Skills

  • 1. Basic proficiency with Jira or similar ticketing and documentation tools
  • 2. Familiarity with healthcare application support or enterprise technology environments
  • 3. Understanding of software testing principles and validation processes
  • 4. Exposure to Epic terminology, workflows, or healthcare IT concepts
  • 5. Ability to follow structured procedures and document technical work accurately

  Preferred Skills

  • 1. Experience with Epic modules such as Ambulatory, Healthy Planet, MyChart, Cadence, or Prelude
  • 2. Exposure to payer-platform workflows including claims, enrollment, or care management
  • 3. Familiarity with security, privacy, or compliance requirements in healthcare technology
  • 4. Basic knowledge of SQL or data querying for support and validation tasks
  • 5. Experience with software testing or systems analysis in healthcare settings

  Desired Qualifications

  • 1. Bachelor's degree in Computer Science, Information Technology, Healthcare Informatics, or a related field
  • 2. Interest in pursuing Epic certification or training based on performance and eligibility
  • 3. Completion of healthcare orientation or Epic terminology education (preferred)

  Additional Information

  Epic Analyst I is an entry-level application support role with structured onboarding, supervised delivery, and potential Epic training. Candidates must be comfortable working U.S. business hours and committed to long-term specialization in Epic healthcare technology.