Analytics Engineer: Healthcare IT & Epic Expert

Brillio; Región Centro; Presencial; MXN 450.000 - 750.000; Jornada completa

Descripción de la vacante

Brillio seeks an Analytics Engineer to drive product backlog and cross-functional initiatives in healthcare IT. You will collaborate with Epic specialists, manage stakeholder expectations, and shape the product roadmap and vision.

You will analyze workflows, assist with testing and documentation, and support upgrades and incident resolution across Epic modules during US business hours, ensuring reliable, compliant delivery.

Formación

• Experience with Epic applications in healthcare settings is required.
• Hands-on experience with Epic modules is preferred.
• Strong documentation and testing skills in healthcare IT.

Responsabilidades

• Support Ambulatory, Healthy Planet, MyChart, Cadence, Care Everywhere, and related provider or payer workflows by executing assigned application tasks efficiently.
• Own and deliver defined support, testing, workflow analysis, build preparation, enhancement, and documentation activities with moderate supervision.
• Drive upgrades, updates, validation, incident resolution, and client-specific application activities to maintain system reliability and regulatory compliance.
• Collaborate with Epic specialists, client teams, and delivery stakeholders during U.S. business hours to achieve project milestones and resolve issues promptly.
• Produce clear, accurate, and comprehensive documentation including ticket notes, test evidence, knowledge articles, workflow notes, and support records.
• Participate in structured Epic training and client-specific knowledge transfer to accelerate ramp-up and expand technical expertise.
• Develop proficiency across multiple Epic modules and maintain flexibility until final program assignment is confirmed.
• Apply supervision and feedback to continuously improve delivery quality, demonstrating initiative and effective escalation discipline.

Conocimientos

Product Backlog

Business Processes

Stakeholder Management

Product Roadmap

Product Vision

Design Blueprint

Educación

Bachelor's degree in Computer Science or related field

Herramientas

Epic

Descripción del empleo

Brillio seeks an Analytics Engineer to drive product backlog and cross-functional initiatives in healthcare IT. You will collaborate with Epic specialists, manage stakeholder expectations, and shape the product roadmap and vision.

You will analyze workflows, assist with testing and documentation, and support upgrades and incident resolution across Epic modules during US business hours, ensuring reliable, compliant delivery.