Senior Data Center Operations & Reliability Technician

Oracle; Santiago de Querétaro; On-site; MXN 350,000 - 650,000; Full time

Job summary

Oracle in Queretaro, Mexico seeks a Senior Data Center Support Services Technician to identify opportunities for efficient server hardware management and to mentor technicians in safe, reliable hardware maintenance. The role aligns with SOPs/MOPs and data center change control processes, ensuring resiliency and adherence to site rules.

The incumbent will guide teams on power distribution, networking setups, and ticketing workflows, collaborating with vendors and project teams to maintain uptime

Qualifications

• Career Level - OP4

Responsibilities

• Identifies opportunities for other team members to work with servers and server components, and main hardware to ensure efficient performance.
• Guides and coaches less experienced technicians on best practices for power distribution units and/or replacement hardware, removing and troubleshooting hardware without disturbing critical infrastructure.

Job description

Oracle in Queretaro, Mexico seeks a Senior Data Center Support Services Technician to identify opportunities for efficient server hardware management and to mentor technicians in safe, reliable hardware maintenance. The role aligns with SOPs/MOPs and data center change control processes, ensuring resiliency and adherence to site rules.

The incumbent will guide teams on power distribution, networking setups, and ticketing workflows, collaborating with vendors and project teams to maintain uptime