Senior Systems Engineer — Cloud, Security & DR

Oracle; Región Centro; On-site; MXN 420,000 - 660,000; Full time

Job summary

Oracle in Mexico is seeking an experienced IT Systems Administrator to perform regular administration, monitor performance, and manage server capacity across the technical stack. You will implement patches, configure systems, and develop disaster recovery solutions to ensure secure, reliable operations.

In this role you will resolve complex customer system issues, collaborate with DevOps and third-party vendors, and document technical solutions while maintaining security and compliance across

Responsibilities

• Monitors and maintains operating systems to ensure effective installation and performance.
• Administers middleware products in environments.
• Supports the deployment, maintenance, and operation of internal applications as needed.
• Performs regular administration and conducts standard performance trend analyses and manages server capacity to ensure service performance meets standards.
• Leverages working knowledge of application monitoring tools to ensure efficiency.
• Installs and configures servers, cloud infrastructure, and all software and environments.
• Performs system configurations and backups independently to ensure optimization of server infrastructure.
• Supports hardware maintenance, auditing, installation, and provisioning as necessary.
• Collaborates with internal technical experts and third-party vendors to resolve integration challenges.
• Administers access privileges in the identity and access management system to ensure accurate access to IT resources.
• Monitors user activity in the identity and access management system and reports on system activity.
• Learns to provision access management systems.
• Monitors the batch process to ensure the updates are applied and triages any issues that arise.
• Implements batch management using different work schedulers to configure jobs and job streams, define dependencies, and report job performance.
• Ensures scheduling and budgets of batch monitoring services comply with Service Level Agreements (SLA).
• Follows existing procedures to provide assurance that compute and storage devices are secure.
• Maintains privileged accounts/secrets integrity of systems and compute and file system security for the compute and storage environment.
• Monitors and evaluates high-level service and infrastructure dashboards and takes action to address identified anomalies.
• Implements monthly, quarterly, or hotfix patches to address security vulnerabilities or bugs across the technical stack.
• Deploys enhancements to improve the performance, reliability, and security of systems and environments.
• Resolves complex, critical customer system issues and implements and documents technical solutions.
• Participates in disaster recovery drills to ensure preparedness and compliance.
• Communicates technical information to both technical and nontechnical personnel.
• Serves as a technical liaison and provides domain‑specific expertise to cross‑organization projects, programs, and activities.
• Maintains documentation on ticket updates, code contributions, infrastructure, configurations, processes, and procedures (e.g., Disaster Recovery plans, Standard Operating Procedures, Corrective and Preventative Action Plans).
• Generates weekly and monthly reports on system performance and incident progress to support operational and management outcomes, and builds an awareness of the business impacts.
• Researches, proofs, and authors technical documentation in the area of standards and best practices for internal use.
• Collaborates with DevOps and Site Reliability Engineer (SRE) teams to provide support for large‑scale infrastructure.
• Implements continuous integration and continuous deployment (CI/CD) pipelines independently.
• Performs patching and version upgrades independently to support cloud infrastructure.
• Supports Workload Automation tools through design support, administration, and optimization efforts.
• Troubleshoots issues with automation tools, agents, and other connectivity to 3rd party applications.
• Maintains and supports cloud technologies.
• Independently manages work, monitoring timelines and deliverables to ensure projects or initiatives stay on track and meet requirements.
• Proactively prioritizes work and adapts to resource or timeline shifts, suggesting adjustments to maintain project efficiency.

Job description

Oracle in Mexico is seeking an experienced IT Systems Administrator to perform regular administration, monitor performance, and manage server capacity across the technical stack. You will implement patches, configure systems, and develop disaster recovery solutions to ensure secure, reliable operations.

In this role you will resolve complex customer system issues, collaborate with DevOps and third-party vendors, and document technical solutions while maintaining security and compliance across