Senior CX & BPI Consultant - Hybrid Transformation Leader

Hewlett Packard Enterprise; Región Centro; Híbrido; MXN 900.000 - 1.300.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Award-winning benefits

Diverse, inclusive culture

Professional development opportunities

Growth through stretch assignments

Work-life balance support

Descripción de la vacante

Hewlett Packard Enterprise in Mexico is seeking a senior CX&BPI Consultant to drive transformation, governance and KPI design in a hybrid, office-based role. You will solve complex problems, build business cases and lead cross-functional programs.

You will engage senior leaders, manage stakeholders, and deliver measurable improvements across the CX and BPI functions while supporting organizational change.

Formación

• Bachelor's or Master's degree in Business Management, Engineering or equivalent.
• Experience leading transformation/improvement programs with governance, KPI measurement and senior stakeholder management.
• 10+ years of relevant experience.

Responsabilidades

• Define and execute transformation programs and governance frameworks.
• Lead cross-functional projects, engaging senior leaders and stakeholders.
• Evaluate data to support business strategy and process improvements.
• Manage change initiatives to sustain benefits and drive adoption.

Conocimientos

Stakeholder engagement

Cross-functional leadership

Change management

Educación

Bachelor's or Master's in Business Management/Engineering

Descripción del empleo

Hewlett Packard Enterprise in Mexico is seeking a senior CX&BPI Consultant to drive transformation, governance and KPI design in a hybrid, office-based role. You will solve complex problems, build business cases and lead cross-functional programs.

You will engage senior leaders, manage stakeholders, and deliver measurable improvements across the CX and BPI functions while supporting organizational change.