Senior CX Analytics & Insights Specialist

FedEx Group; Cuautitlán; Presencial; MXN 300.000 - 420.000; Jornada completa

Descripción de la vacante

FedEx Group in Mexico is seeking a data analyst and technical expert to analyze complex data, prepare reports, and provide actionable recommendations. The role may also involve day-to-day data management in company software applications.

You will act as a subject matter expert, support management with interpretation of information, and lead or support projects by applying your area of expertise. You will source data from internal or external experts and develop clear reports for senior

Responsabilidades

• Involves completing detailed analysis of complex data, systems or ideas and providing reports and recommendations.
• May also involve day-to-day data management in company software applications.
• Acts as a technical expert on complex and specialist subject(s). Supports management with the analysis, interpretation and application of complex information, contributing to the achievement of divisional and corporate goals.
• Supports or leads projects by applying area of expertise.
• Sources data and information from internal or external subject matter experts as required. Conducts systematic in-depth research and analysis into issues of varying complexity within area of technical specialism.
• Initiates, defines and leads the development and communication of effective reports to key stakeholders, including senior/executive management.

Descripción del empleo

FedEx Group in Mexico is seeking a data analyst and technical expert to analyze complex data, prepare reports, and provide actionable recommendations. The role may also involve day-to-day data management in company software applications.

You will act as a subject matter expert, support management with interpretation of information, and lead or support projects by applying your area of expertise. You will source data from internal or external experts and develop clear reports for senior