Senior CX Analyst — Data Insights & Portfolio Governance

FedEx Express México; Cuautitlán; Presencial; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

FedEx Express México is seeking a Senior Customer Experience Analyst to perform detailed analysis of complex data, systems or ideas and deliver reports and recommendations. This role may involve day-to-day data management in company software applications and acting as a technical expert on complex topics.

You will support management with the analysis, interpretation and application of information, contributing to divisional and corporate goals.

Formación

• Detailed analysis of complex data and systems, with reporting.
• Supports management with analysis and interpretation of information.
• Leads or supports projects applying area of expertise.

Responsabilidades

• Analyze complex data and provide reports and recommendations.
• Support day-to-day data management in company software.
• Act as a technical expert on complex topics.
• Lead development of stakeholder reports for divisional goals.

Conocimientos

Data analysis

Stakeholder communication

Attention to detail

Descripción del empleo

FedEx Express México is seeking a Senior Customer Experience Analyst to perform detailed analysis of complex data, systems or ideas and deliver reports and recommendations. This role may involve day-to-day data management in company software applications and acting as a technical expert on complex topics.

You will support management with the analysis, interpretation and application of information, contributing to divisional and corporate goals.