Senior Customer-Focused Team Leader – Operations

Celestica; Monterrey; Presencial; MXN 1.000.000 - 1.800.000; Jornada completa

Descripción de la vacante

Celestica, Monterrey site, is seeking a Customer Focused Team Manager 3 to lead the major CFT and ensure delivery for customer programs. You will manage indirect and direct reports, drive cross-functional performance, and maintain strong customer relationships.

The role emphasizes Lean Six Sigma improvements, budget stewardship, and execution of multi-functional plans in line with site objectives. Ten plus years of experience are typical for this level.

Formación

• Leads a significant Customer Focused team within a site.
• Drives lean and Six Sigma improvements within CFT.
• Manages budgets and financial forecasting for the customer programs.
• Ensures alignment with CLS Project Management methodology and cross-functional teams.

Responsabilidades

• Leads a significant Customer Focused team within a site. Has overall business responsibility for the execution of the business of a customer or group of customers.
• Leads the creation and implementation of action plans comprehensively to resolve customer issues.
• Drives continuous improvement in CFT activities using lean and 6-sigma methodologies.
• Accountable for financial performance of the business. Ensures that all financial metrics (Pricing, service billing, ROIC A/R etc.) are managed within contract and quotation requirements.

Conocimientos

Team leadership

Program management

Lean six sigma

Budget and forecasting

Customer focus

Educación

Bachelor's degree in related field

Descripción del empleo

Celestica, Monterrey site, is seeking a Customer Focused Team Manager 3 to lead the major CFT and ensure delivery for customer programs. You will manage indirect and direct reports, drive cross-functional performance, and maintain strong customer relationships.

The role emphasizes Lean Six Sigma improvements, budget stewardship, and execution of multi-functional plans in line with site objectives. Ten plus years of experience are typical for this level.