Senior Credit & Collections Specialist — Mexico

Kids2, Inc.; México; Presencial; MXN 420.000 - 540.000; Jornada completa

Descripción de la vacante

Kids2, Inc. in Mexico City is seeking a Sr. Credit Specialist to manage a customer portfolio in the Mexico segment accounts receivable, aiming to prevent delinquency and resolve credit and chargeback claims.

The role requires bilingual Spanish/English communication, strong MS Excel and SAP skills, experience with SAT invoicing regulations, and a track record of improving DSO and collection performance through collaboration with sales and cross-functional teams.

Formación

• 5 years of commercial credit and collections experience in Mexico.
• Experience with SAT invoicing and payment regulation.
• Proficient in MS Office; advanced Excel required.
• Detail oriented with strong organizational skills.

Responsabilidades

• Resolves, collects, and manages customer receivable accounts and claims.
• Generate tax compliant billing per Mexico CFDI requirements.
• Analyze and resolve allowances and chargebacks with sales/functional teams.
• Ensure CFDI compliance with payments and adjustments.
• Prepare credit memos and adjustments for manager approval.
• Meet delinquency targets and KPI metrics (DSO, etc.).
• Lead or assist in routine credit/collections projects.
• Provide updates on unpaid invoices and claims using Excel and SAP.
• Attend customer claim meetings and update management.
• Research and resolve open credits and unapplied payments.
• Process credit memos for RMA on assigned accounts.
• Post cash receipts and apply payments to invoices.
• Maintain adherence to AR/credit SOPs.

Conocimientos

MS Office proficiency

Analytical skills

Communication

Bilingual Spanish/English

Educación

Bachelor's degree or equivalent

Herramientas

SAP

Excel (advanced)

VLOOKUP

Pivot tables

Descripción del empleo

Kids2, Inc. in Mexico City is seeking a Sr. Credit Specialist to manage a customer portfolio in the Mexico segment accounts receivable, aiming to prevent delinquency and resolve credit and chargeback claims.

The role requires bilingual Spanish/English communication, strong MS Excel and SAP skills, experience with SAT invoicing regulations, and a track record of improving DSO and collection performance through collaboration with sales and cross-functional teams.