Senior Complex Auto Claims Analyst

AIG-Seguros-Mexico-S.a.-De-C.v.; Ciudad de México; Presencial; MXN 420.000 - 640.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Total Rewards Program

In-office collaborative culture

Descripción de la vacante

AIG Seguros Mexico S.A. de C.V. is seeking a Complex Auto Claims Analyst to support the claims organization with specialized knowledge across multiple lines of business.

The role emphasizes collaboration with business units, timely follow-up, and adherence to departmental metrics while maintaining a solid caseload of 210 active claims. Ideal candidates will demonstrate leadership, strong communication, and a proactive approach to improving claim handling, while ensuring compliant investigations,

Formación

• Experience leading claims teams and coordinating internal/external stakeholders.
• Bilingual in written and spoken English and Spanish.

Responsabilidades

• Manage 60 new auto claims per month and coordinate internal/external teams.
• Identify subrogation opportunities and fraud potential.
• Ensure timely processing and closure of claims per SLAs.
• Collaborate with Team Manager/Senior Adjuster on vendor and litigation management.
• Provide high standards of customer service throughout the claim lifecycle.

Conocimientos

Leadership

Team management

Communication

Bilingual English

Educación

Professional experience in auto claims

Herramientas

Desk Management

Descripción del empleo

AIG Seguros Mexico S.A. de C.V. is seeking a Complex Auto Claims Analyst to support the claims organization with specialized knowledge across multiple lines of business.

The role emphasizes collaboration with business units, timely follow-up, and adherence to departmental metrics while maintaining a solid caseload of 210 active claims. Ideal candidates will demonstrate leadership, strong communication, and a proactive approach to improving claim handling, while ensuring compliant investigations,