Senior Chargeback and Payments Operations Consultant

Mastercard Inc.; Estado de México; In loco; MXN 1.200.000 - 1.800.000; Tempo pieno

Descrizione del lavoro

Mastercard Inc. is seeking a Senior Managing Consultant for Advisors & Consulting Services, focusing on Chargeback and Payment Operations. You will lead client engagements, guide delivery teams, and provide industry expertise to drive value for financial institutions and governments.

You will mentor colleagues, shape Mastercard knowledge management, and advance strategic client relationships while traveling as needed.

Competenze

• Bachelors or Master’s degree required.
• Seven+ years of direct industry experience; payments knowledge.
• Three to five years in a consulting organization; strong communication skills.
• Solid knowledge of Chargeback and Payment Operations policies and governance.

Mansioni

• Lead Chargeback and Payment Operations engagements for financial institutions.
• Manage project delivery teams and client relationships at mid- to senior levels.
• Provide SME guidance and drive data-driven, actionable recommendations.
• Mentor junior teammates and contribute to Mastercard knowledge management.

Conoscenze

Problem solving

Analytical thinking

Project management

Client management

Communication

Team leadership

Adaptability

Formazione

Undergraduate or Master’s degree

Strumenti

Word

Excel

PowerPoint

Descrizione del lavoro

Mastercard Inc. is seeking a Senior Managing Consultant for Advisors & Consulting Services, focusing on Chargeback and Payment Operations. You will lead client engagements, guide delivery teams, and provide industry expertise to drive value for financial institutions and governments.

You will mentor colleagues, shape Mastercard knowledge management, and advance strategic client relationships while traveling as needed.