Senior Business Analyst

EPAM Systems; Toluca; Presencial; MXN 350.000 - 550.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare benefits

LinkedIn Learning access

Paid time off

Upskilling and certification programs

Global career opportunities

Descripción de la vacante

EPAM Systems seeks a Senior Business Analyst to bridge business stakeholders and software development teams. You will translate complex problems into high-quality requirements and drive functional and non-functional specifications throughout the SDLC.

You will partner with business units, product managers, and users to shape to-be workflows, write clear user stories with acceptance criteria, and support UAT with QA and business users. English proficiency is required for global collaboration.

Formación

• Minimum 3 years as a Business Analyst in IT or software development.
• Ability to translate complex business needs into clear requirements.
• Excellent written and verbal communication to non-technical stakeholders.

Responsabilidades

• Partner with business units, product managers, and users to gather, clarify, and document comprehensive functional and non-functional requirements.
• Analyze s-is processes, identify pain points, and design to-be workflows to streamline operations.
• Translate business needs into user stories with acceptance criteria, using Gherkin/BDD where appropriate, for the development backlog.
• Act as the primary liaison between technical teams and business units, facilitating communication throughout the SDLC.
• Partner with QA and business users to validate delivered software meets requirements, including UAT.

Conocimientos

Business Analysis

Requirements Elicitation

Process Improvement

Stakeholder Management

Agile / Scrum / Kanban

English Proficiency (C1+)

Herramientas

Jira

Confluence

Miro

Visio

Descripción del empleo

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are seeking a structured, analytical Senior Business Analyst to join our engineering department.

In this role, you will be the key translator between our business stakeholders and our software development teams. Your primary objective will be to understand complex business problems, analyze current workflows, and elicit detailed, high-quality requirements that our engineers can seamlessly transform into working software.

Responsibilities

• Partner with business units, product managers, and users to gather, clarify, and document comprehensive functional and non-functional requirements
• Analyze "as-is" business processes, identify pain points or inefficiencies, and design optimal "to-be" workflows to streamline operations
• Translate business needs into clear, concise, and structured user stories with well-defined acceptance criteria, using Gherkin/BDD where appropriate, for the development backlog
• Act as the primary liaison between technical teams and business units, facilitating communication and managing expectations throughout the software development lifecycle (SDLC)
• Partner with Quality Assurance (QA) and business users to validate that delivered software meets original business requirements, including support for User Acceptance Testing (UAT)

Requirements

• A minimum of 3 years of relevant experience as a Business Analyst in an IT or software development environment
• Excellent problem-solving skills with a knack for breaking down complex systems and processes into logical, easy-to-understand components
• Outstanding written and verbal communication skills, with the ability to explain technical concepts to non-technical stakeholders and vice versa
• Good understanding of Agile methodologies (Scrum/Kanban) and experience working within sprint cycles
• Proficiency in documenting requirements and workflows using tools like Jira, Confluence, Miro, Visio, or similar platforms
• Experience working in Financial Services, Insurance, or Retail domains
• Strong written and spoken proficiency in English at a C1 level or higher

We offer

• International projects with top brands
• Work with global teams of highly skilled, diverse peers
• Healthcare benefits
• Employee financial programs
• Paid time off and sick leave
• Upskilling, reskilling and certification courses
• Unlimited access to the LinkedIn Learning library and 22,000+ courses
• Global career opportunities
• Volunteer and community involvement opportunities
• EPAM Employee Groups
• Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn

EPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.